FinTech Client Support & Success Specialist

Advyzon; Chicago (IL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Professional development and training programs

Performance bonuses

Job summary

Advyzon is seeking a Client Support Specialist in Chicago to provide first-class support for their financial technology products. You will be responsible for assisting clients with inquiries, troubleshooting issues, and collaborating on product improvement. Candidates should possess a bachelor's degree and strong client support experience, preferably in FinTech. The role offers a competitive salary and benefits, including health insurance and professional development opportunities.

Qualifications

• Bachelor's degree preferred.
• Prior experience in client support or technical support.
• Strong understanding of financial products.

Responsibilities

• Serve as the primary contact for clients via various channels.
• Investigate and resolve product or service issues.
• Develop deep knowledge of the FinTech platform.

Skills

Client support experience

Problem-solving skills

Communication skills

Knowledge of financial products

Education

Bachelor's degree in business, Finance, Economics, or related field

Tools

Salesforce

HubSpot

Jira

Job description

Advyzon is seeking a Client Support Specialist in Chicago to provide first-class support for their financial technology products. You will be responsible for assisting clients with inquiries, troubleshooting issues, and collaborating on product improvement. Candidates should possess a bachelor's degree and strong client support experience, preferably in FinTech. The role offers a competitive salary and benefits, including health insurance and professional development opportunities.