FinTech Client Support & Success Specialist

Advyzon; Chicago (IL); In loco; USD 55.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health, dental, and vision insurance

Professional development and training programs

Performance bonuses

Descrizione del lavoro

Advyzon is seeking a Client Support Specialist in Chicago to provide first-class support for their financial technology products. You will be responsible for assisting clients with inquiries, troubleshooting issues, and collaborating on product improvement. Candidates should possess a bachelor's degree and strong client support experience, preferably in FinTech. The role offers a competitive salary and benefits, including health insurance and professional development opportunities.

Competenze

• Bachelor's degree preferred.
• Prior experience in client support or technical support.
• Strong understanding of financial products.

Mansioni

• Serve as the primary contact for clients via various channels.
• Investigate and resolve product or service issues.
• Develop deep knowledge of the FinTech platform.

Conoscenze

Client support experience

Problem-solving skills

Communication skills

Knowledge of financial products

Formazione

Bachelor's degree in business, Finance, Economics, or related field

Strumenti

Salesforce

HubSpot

Jira

Descrizione del lavoro

Advyzon is seeking a Client Support Specialist in Chicago to provide first-class support for their financial technology products. You will be responsible for assisting clients with inquiries, troubleshooting issues, and collaborating on product improvement. Candidates should possess a bachelor's degree and strong client support experience, preferably in FinTech. The role offers a competitive salary and benefits, including health insurance and professional development opportunities.