FinTech Client Service & Operations Analyst

Finsight Group Inc (FINSIGHT); Miami (FL); Presencial; USD 50.000 - 53.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15 days of paid vacation

5 days of sick leave

Comprehensive medical, dental, and vision insurance

401(k) plan

Fully-stocked snack room

Descripción de la vacante

A prominent financial technology company is seeking a Client Service Operations Analyst in Miami to provide exceptional support to clients. The ideal candidate will handle phone, email, and live chat communication in a fast-paced environment. Responsibilities include client onboarding, product training, and executing quality assurance testing. A proactive attitude is essential. The role offers a salary between $50,000 and $53,000, along with generous benefits including paid vacation and medical insurance.

Formación

• Adept with online research techniques.
• Exceptional customer service skills.
• Proficient with audio and video editing software.

Responsabilidades

• Provide phone, email, and live chat support to clients.
• Record and edit corporate media presentations.
• Coordinate business conference calls and live web events.
• Conduct industry research and data entry.

Conocimientos

Customer Service Excellence

Computer Proficiency

Interpersonal Skills

Research Techniques

Herramientas

Audacity

Adobe Premiere

Microsoft Office

Google Workspace

Descripción del empleo

A prominent financial technology company is seeking a Client Service Operations Analyst in Miami to provide exceptional support to clients. The ideal candidate will handle phone, email, and live chat communication in a fast-paced environment. Responsibilities include client onboarding, product training, and executing quality assurance testing. A proactive attitude is essential. The role offers a salary between $50,000 and $53,000, along with generous benefits including paid vacation and medical insurance.