FinTech Account Manager: Drive Revenue, Equity & Commission

Socket.dev; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Equity

Commission

Medical, dental, vision, 401(k)

Job summary

Plaid is seeking an experienced Account Executive to own and grow a portfolio of strategic customers in our fastest-growing segment. You will build executive-level relationships with C-Suite and product leaders to expand revenue and ensure successful integrations of Plaid’s APIs.

You will drive renewals and upsell opportunities, negotiate contracts, and collaborate across Sales, Risk, Legal, Finance, Marketing, and Business Operations to solve complex customer challenges.

Qualifications

• 4–8 years of account management and sales experience.
• Strong customer empathy and a desire to help customers succeed.
• Willingness to learn Plaid's APIs and technical details.
• Familiarity with financial services and technical products.
• Curiosity in a high-growth, changing environment.
• Ability to build relationships with diverse people.
• Strong negotiation and value-selling skills.
• Executive-level written and verbal communication.
• Experience leveraging internal/external executives and product teams.
• Retention and termination-save tactics.

Responsibilities

• Own and manage relationship with portfolio of customers in fastest-growing segment.
• Build relationships with C-Suite and Product teams to retain and grow revenue.
• Own and exceed revenue targets, close upsell opportunities and lead contract renewal negotiations.
• Help customers integrate and launch on Plaid.
• Solve complex customer challenges through cross-functional collaboration.

Skills

Account management

Sales experience

Customer empathy

APIs knowledge

Financial services familiarity

Curiosity

Negotiation

Executive communication

Relationship building

Retention strategies

Job description

Plaid is seeking an experienced Account Executive to own and grow a portfolio of strategic customers in our fastest-growing segment. You will build executive-level relationships with C-Suite and product leaders to expand revenue and ensure successful integrations of Plaid’s APIs.

You will drive renewals and upsell opportunities, negotiate contracts, and collaborate across Sales, Risk, Legal, Finance, Marketing, and Business Operations to solve complex customer challenges.