Strategic Tech Accounts Director - Remote

Keyfactor; Independence Township (OH); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Second Fridays off

Global benefits

Paid parental leave

Volunteer days off

Wellbeing resources

Job summary

Keyfactor, a leader in trust infrastructure for AI and machines, seeks a Strategic Account Director (Technology Vertical) to drive revenue growth within existing customer bases across the technology vertical.

The role emphasizes expanding strategic accounts, negotiating complex deals, and collaborating with product and success teams to deliver tailored solutions. Applicants must be authorized to work in the United States.

Qualifications

• Bachelor's degree in Business Administration, Technology, or equivalent experience.
• Strong understanding of the IT security landscape and emerging trends.
• Experience in risk management and security compliance frameworks.
• Knowledge of advanced technologies and their implications for the IT Security sector.
• Ability to develop and execute high-level strategic growth plans.
• Experience selling into Technology companies, preferably West Coast-based.
• Proven leadership and mentoring skills within teams.
• Ability to drive partnerships and maintain client relationships.

Responsibilities

• Identify upsell and cross-sell opportunities by understanding customer needs and aligning them with Keyfactor products.
• Maintain strong relationships with stakeholders in existing accounts to drive renewal and expansion.
• Create strategic account plans with goals for expansion and renewal opportunities.
• Collaborate with product, marketing, and customer success to craft customized solutions.
• Monitor account performance and provide regular sales forecasts and health metrics.
• Lead contract negotiations for upsell/cross-sell deals with favorable terms.
• Escalate and resolve issues to minimize churn and protect customer value.
• Stay informed on industry trends and competitor activities to maintain a competitive edge.

Skills

Strategic selling

Relationship management

IT security knowledge

Leadership

Negotiation

Market trend analysis

West Coast focus

Education

Bachelor's degree or equivalent

Job description

Keyfactor, a leader in trust infrastructure for AI and machines, seeks a Strategic Account Director (Technology Vertical) to drive revenue growth within existing customer bases across the technology vertical.

The role emphasizes expanding strategic accounts, negotiating complex deals, and collaborating with product and success teams to deliver tailored solutions. Applicants must be authorized to work in the United States.