FinOps Senior Analyst Stock Services

Fidelity Investments Inc.; Covington (KY); On-site; USD 65,000 - 90,000; Full time

Job summary

Fidelity Investments Inc. is seeking a Senior Analyst, Stock Services to build expertise in stock operations, including dividend processing, reconciliation, and client onboarding. This role blends hands-on work with project leadership in a collaborative environment.

You will partner with teams and stakeholders to improve controls, drive efficiency, and support strategic initiatives across proxy administration and participant communications. Onsite work model applies.

Qualifications

• 3-5+ years of experience in financial services or stock services.
• Advanced Excel skills, complex formulas, data analysis, reconcilations.
• Strong analytical and problem-solving abilities with attention to detail.
• Experience learning proprietary systems such as UDA applications.
• Experience performing reconciliations and researching discrepancies.
• Strong project management and organizational skills.
• Excellent communication and collaboration skills.

Responsibilities

• Learn and support core Stock Services operations: dividend processing, reconciliation, client onboarding.
• Execute critical operational processes with accuracy and risk management.
• Support stock funds administration and ongoing client servicing.
• Partner with internal teams, trustees, transfer agents, and stakeholders to ensure execution.
• Identify process improvements and drive operational excellence initiatives.
• Lead or participate in strategic projects to enhance client experience and outcomes.
• Develop expertise in proprietary systems and UDA workflows.
• Provide operational support for proxy-related activities and shareholder communications.
• Support proxy event administration and related workflows.
• Assist with participant communications related to voting and rights.

Job description

Job Description:

Note: Fidelity will not provide immigration sponsorship for this position.

The Role

Are you looking for an opportunity to build deep expertise in stock plan operations while helping drive strategic business initiatives? Fidelity Workplace Investing is seeking a highly motivated Senior Analyst, Stock Services to join our growing team. This unique role combines hands-on operational responsibilities with project leadership opportunities, making it ideal for someone who enjoys learning complex processes, solving problems, and influencing positive business outcomes.

In this position, you will develop expertise across multiple areas of the Stock Services organization, including dividend processing, reconciliation activities, client onboarding, and proxy administration. You will partner with experienced associates to learn end-to-end stock services functions while helping identify opportunities to improve processes, enhance controls, and support key strategic initiatives.

This role offers exceptional exposure to Workplace Investing operations, cross-functional partnerships, and opportunities to build skills that can accelerate your career within Fidelity.

Key Responsibilities

• Learn and support core Stock Services operations, including dividend processing, reconciliation activities, and client onboarding.
• Execute critical operational processes while ensuring accuracy, timeliness, and strong risk management practices.
• Support the administration of stock funds and related ongoing client servicing activities.
• Partner with internal business teams, trustee banks, transfer agents, and other stakeholders to ensure seamless execution of stock services functions.
• Assist in identifying process improvement opportunities and help drive operational excellence initiatives.
• Lead or participate in strategic projects that enhance the client experience and improve business outcomes.
• Develop expertise in proprietary systems and tools, including UDA applications and associated processes.
• Provide operational support for proxy-related activities and shareholder communications.

Responsibilities

The Workplace Investing (WI) Proxy Group is responsible for soliciting participant voting instructions and elections related to shareholder rights associated with publicly traded securities, including common stock and mutual funds.

As part of this role, you will:

• Support proxy event administration and associated operational workflows.
• Assist with participant communications related to voting and shareholder rights.
• Learn proxy solicitation processes and controls.
• Partner with internal and external stakeholders to ensure regulatory and client requirements are met.
• Help identify opportunities to improve efficiency and participant experience within proxy operations.

The Expertise and Skills You Bring

• 3-5+ years of experience in financial services, operations, stock services, brokerage operations, or related fields.
• Advanced Microsoft Excel skills, including complex formulas, data analysis, reconciliations, and reporting.
• Strong analytical and problem‑solving skills with a focus on accuracy and attention to detail.
• Ability to learn and utilize proprietary systems, including UDA applications and related workflows.
• Experience performing reconciliations and researching operational discrepancies.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent communication and collaboration skills.
• Continuous improvement mindset with a passion for identifying efficiencies and driving change.
• Ability to work independently while contributing to a highly collaborative team environment.

The Team

Our Stock Services team delivers critical services that support millions of participants and some of the industry's most recognized workplace benefit programs. We are committed to fostering a culture of collaboration, learning, and innovation where associates are empowered to grow their expertise and make meaningful contributions.

This role provides the opportunity to:

• Gain broad exposure across stock services operations and proxy administration.
• Develop specialized knowledge in dividend processing, shareholder services, and client onboarding.
• Lead impactful projects that shape the future of our business.
• Partner with experienced industry professionals and cross‑functional teams.
• Build a foundation for continued career growth within Fidelity.

Join us and help drive the future of Stock Services while delivering exceptional experiences for our clients and participants.

Fidelity's Onsite Working Model
Fidelity is transitioning to a full‑time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Category:

Operations

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement‑related financial activities and the rules and regulations of numerous self‑regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.