Finnish Speaking Netflix Customer Experts - Work Remote In Greece

Mercier Consultancy Group; United States; Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

Professional training

13th and 14th salaries

Job summary

Mercier Consultancy Group is recruiting Finnish-speaking Netflix customer experts to join our team in Greece. You will support Finnish-speaking subscribers, troubleshoot streaming issues, and provide tailored recommendations to enhance viewing experiences.

Ideal candidates are fluent in Finnish with strong English skills. A valid EU passport is mandatory to work in Greece, and our relocation package supports your move and onboarding.

Qualifications

• Finnish fluency (written and spoken) required.
• Good command of English for internal training and documentation.
• EU passport valid for Greece work authorization.

Responsibilities

• Provide world-class customer support to Finnish-speaking subscribers.
• Troubleshoot streaming playback, device compatibility, and connectivity issues.
• Offer personalized content recommendations to enhance user experience.
• Resolve billing queries and manage subscription settings with high accuracy.
• Maintain high customer satisfaction with professional communication.
• Document interactions in the CRM to improve service quality.

Skills

Finnish language

English communication

Job description

Finnish Speaking Netflix Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional international living experiences.

Job Overview

We are currently sourcing candidates for the Finnish Speaking Netflix Customer Experts position in Greece, representing a global leader in the streaming platforms industry. This role offers the perfect chance to advance your career while enjoying the sun-drenched beauty of Southern Europe, specifically through these sought-after Finnish-speaking jobs.

Key Responsibilities

• Provide world-class customer support to Finnish-speaking subscribers regarding their streaming platforms accounts.
• Troubleshoot technical issues related to video playback, device compatibility, and connectivity.
• Offer personalized content recommendations to enhance the subscriber’s experience on the streaming platform.
• Resolve billing queries and manage subscription account settings with high attention to detail.
• Maintain a high level of customer satisfaction by delivering efficient, friendly, and professional communication.
• Document customer interactions accurately within the CRM to improve service quality across the platform.
• Stay updated on the latest streaming technology and service updates to provide expert assistance.
• Native or fluent Finnish (spoken and written).
• Good command of English for internal training and company documentation.
• Valid EU passport (mandatory) to work in Greece.
• Proven passion for entertainment and the streaming platforms industry.
• Strong problem-solving skills and a customer-centric mindset.
• Ability to thrive in a multicultural, dynamic team environment.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Monthly Performance Bonus based on your excellence.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Fully Paid Professional Training on streaming technology.
• Private Health Insurance and additional benefits.
• Relocation support for those pursuing jobs in Greece.
• And Much More…

Life in Greece

Embracing the Finnish Speaking Netflix Customer Experts position in Greece means more than just a career move; it is a lifestyle upgrade. Greece offers a stunning Mediterranean climate, world-famous historical landmarks, and a vibrant culture that welcomes international professionals with open arms. Living in Greece allows you to enjoy a balanced lifestyle, where golden beaches and lively city centers are always within reach.

Our relocation package ensures that your transition to life in Greece is seamless and stress-free. From the moment you arrive, you will experience the legendary warmth of Greek hospitality, exceptional Mediterranean cuisine, and a lower cost of living compared to Northern Europe. Join our growing community of expats and discover why so many professionals choose Greece for their next international adventure.