Danish Speaking Video Streaming Customer Experts - Work Remote In Greece

Mercier Consultancy Group; United States; Remote; USD 15,000 - 30,000; Full time

Benefits offered by this job

Relocation package

Health insurance

Performance bonuses

Paid training

13th/14th salary

Multicultural environment

Job summary

Mercier Consultancy Group is seeking a Danish-speaking Video Streaming Customer Expert to join our Greece-based team. You will deliver high-quality technical and account support for a leading streaming platform, assist with playback issues, manage subscriptions, and ensure an exceptional user experience while staying updated on content releases and technical updates.

This role requires native Danish, strong English proficiency, and a keen interest in media technology.

Qualifications

• Must be fluent in Danish (spoken and written).
• Strong English language skills for training materials and teams.
• Interest in media/tech/video streaming ecosystems.
• Customer-centric mindset with excellent communication.
• Willingness to relocate to Greece for this role.

Responsibilities

• Provide high-quality technical and account support to users of a leading video streaming platform.
• Assist customers with playback issues, device compatibility, and subscription management queries.
• Maintain detailed records of user interactions and escalate complex streaming bugs.
• Stay updated on platform content releases and technical updates to provide accurate information.
• Promote platform engagement and contribute to retention goals.

Skills

Danish (native/fluent)

English proficiency

Customer focus

Excellent communication

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities that blend professional growth with exceptional international living experiences.

Job Overview

We are currently seeking talented professionals for the Danish Speaking Video Streaming Customer Experts position in Greece, representing a major name in the global entertainment industry. This role is perfect for those who are passionate about media technology and are looking to launch their career within the thriving streaming sector while enjoying the Mediterranean lifestyle through our exclusive jobs in Greece.

Key Responsibilities

• Provide high-quality technical and account support to users of a leading video streaming platform.

• Assist customers with playback issues, device compatibility, and subscription management queries.

• Ensure an exceptional user experience by delivering solutions with a focus on streaming service excellence.

• Maintain detailed records of user interactions and escape complex streaming technical bugs to the appropriate departments.

• Stay updated on the latest platform content releases and technical updates to provide accurate information to users.

• Promote platform engagement and contribute to the overall retention goals of the streaming service.

• Native or fluent Danish (spoken and written).

• Valid EU passport (mandatory).

• Strong proficiency in English to engage with international training materials and teams.

• Proven interest in media, technology, or video streaming industry ecosystems.

• Excellent communication skills and a customer-centric mindset.

• Willingness to relocate for this exciting Danish Speaking Video Streaming Customer Experts position in Greece.
  What We Offer

• Competitive Monthly Salary plus 13th and 14th salary bonuses per year.

• Monthly Performance Bonus opportunities to maximize your earnings.

• Fully Paid Training programs to ensure your success in the streaming industry.

• Comprehensive Health Insurance and additional benefits.

• Fully Paid Relocation Package including flights, airport transfer, and hotel accommodation.

• A dynamic, multicultural working environment with significant career progression potential in one of the best Danish-speaking jobs available today.
  Life in Greece

Embracing one of our jobs in Greece means more than just a career move; it is a lifestyle transformation. Greece offers a vibrant culture, world-renowned history, and a sun-drenched climate that invites you to explore its beautiful islands and bustling coastal cities during your time off. Living in Greece provides an unparalleled quality of life that blends modern convenience with timeless Mediterranean charm.

Our premium relocation package makes starting your new life in Greece seamless and stress-free. From the exquisite local cuisine to the welcoming community, Greece is the perfect backdrop for your next professional chapter. Join the many professionals who have already chosen Greece as their destination for growth and adventure.