Danish Customer Support Consultant for Netflix

speakit

Kentucky

On-site

USD 28,000 - 44,000

Full time

14 days+

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Benefits offered by this job

Salary: 14 payments per year
Monthly bonus
Relocation package covered
Private health insurance
Employee discounts

Job summary

Netflix is seeking Danish-speaking customer support specialists to assist subscribers with payments, streaming issues, and account navigation. The role involves chat and phone interactions, with a focus on delivering friendly, solution-oriented service.

Relocation to Greece is required, with potential national remote work options within Greece and a comprehensive relocation package. The position offers an excellent salary with 14 payments per year, a monthly bonus, private health insurance, and

Qualifications

  • Fluency in Danish is essential for customer support tasks.
  • Excellent English communication and strong soft skills.
  • Tech literacy and comfortable with streaming platforms.
  • Willingness to relocate to Greece for the role.

Responsibilities

  • Assist Netflix subscribers via chat and phone.
  • Handle payment inquiries and provide how-to support.
  • Troubleshoot streaming issues and content problems.
  • Guide users through navigation and account features on Netflix.

Skills

Danish
English
Communication
Tech savvy
TV show fan
Relocation to Greece
EU passport holder

Job description

Are you passionate about great entertainment and helping others? On behalf of a BPO client, we’re looking for motivated Danish-speaking individuals to join the customer support team of Netflix. Based in beautiful Greece - with the option to work remotely across the country - you’ll be assisting subscribers with everything from payment inquiries to streaming troubleshooting. If you’re tech-savvy, customer-focused, and ready to start an exciting international career, this is your chance to combine work with your love for TV shows and movies!

What you will do:
  • Communicating through chat & phone with subscribers
  • Answering how-to questions about payment
  • Troubleshooting streaming and content issues
  • Assisting subscribers with how-to questions & navigating on Netflix
  • Fluent Danish speaker
  • Fluency in English
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!
  • Relocation to Greece
  • EU Passport holder
  • Excellent salary (* 14 salaries per year)
  • Monthly bonus
  • Relocation package covered
  • Private Health Insurance
  • Numerous benefits and discounts
  • Full training by certified instructors
  • Career opportunities

The job requires relocation to Greece

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