Danish Customer Support Consultant for Netflix

speakit

Kentucky

Hybrid

USD 28,000 - 44,000

Full time

14 days+

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Benefits offered by this job

Salary: 14 payments per year

Monthly bonus

Relocation package covered

Private health insurance

Employee discounts

Job summary

Netflix is seeking Danish-speaking customer support specialists to assist subscribers with payments, streaming issues, and account navigation. The role involves chat and phone interactions, with a focus on delivering friendly, solution-oriented service.

Relocation to Greece is required, with potential national remote work options within Greece and a comprehensive relocation package. The position offers an excellent salary with 14 payments per year, a monthly bonus, private health insurance, and

Qualifications

Fluency in Danish is essential for customer support tasks.
Excellent English communication and strong soft skills.
Tech literacy and comfortable with streaming platforms.
Willingness to relocate to Greece for the role.

Responsibilities

Assist Netflix subscribers via chat and phone.
Handle payment inquiries and provide how-to support.
Troubleshoot streaming issues and content problems.
Guide users through navigation and account features on Netflix.

Skills

Danish

English

Communication

Tech savvy

TV show fan

Relocation to Greece

EU passport holder

Job description

Are you passionate about great entertainment and helping others? On behalf of a BPO client, we’re looking for motivated Danish-speaking individuals to join the customer support team of Netflix. Based in beautiful Greece - with the option to work remotely across the country - you’ll be assisting subscribers with everything from payment inquiries to streaming troubleshooting. If you’re tech-savvy, customer-focused, and ready to start an exciting international career, this is your chance to combine work with your love for TV shows and movies!

What you will do:

Communicating through chat & phone with subscribers
Answering how-to questions about payment
Troubleshooting streaming and content issues
Assisting subscribers with how-to questions & navigating on Netflix

Fluent Danish speaker
Fluency in English
Great communication & soft skills, as well as problem-solving skills
Computer knowledge/tech savviness
Being a TV shows fan (or even a Netflix subscriber) will be considered as an extra asset!
Relocation to Greece
EU Passport holder