Finnish Netflix Support Specialist — Relocation to Greece

Mercier Consultancy Group; United States; Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

Professional training

13th and 14th salaries

Job summary

Mercier Consultancy Group is recruiting Finnish-speaking Netflix customer experts to join our team in Greece. You will support Finnish-speaking subscribers, troubleshoot streaming issues, and provide tailored recommendations to enhance viewing experiences.

Ideal candidates are fluent in Finnish with strong English skills. A valid EU passport is mandatory to work in Greece, and our relocation package supports your move and onboarding.

Qualifications

• Finnish fluency (written and spoken) required.
• Good command of English for internal training and documentation.
• EU passport valid for Greece work authorization.

Responsibilities

• Provide world-class customer support to Finnish-speaking subscribers.
• Troubleshoot streaming playback, device compatibility, and connectivity issues.
• Offer personalized content recommendations to enhance user experience.
• Resolve billing queries and manage subscription settings with high accuracy.
• Maintain high customer satisfaction with professional communication.
• Document interactions in the CRM to improve service quality.

Skills

Finnish language

English communication

Job description

Mercier Consultancy Group is recruiting Finnish-speaking Netflix customer experts to join our team in Greece. You will support Finnish-speaking subscribers, troubleshoot streaming issues, and provide tailored recommendations to enhance viewing experiences.

Ideal candidates are fluent in Finnish with strong English skills. A valid EU passport is mandatory to work in Greece, and our relocation package supports your move and onboarding.