Finnish CS Agent — Remote/On-site, Flexible Hours

Employers from Greece; United States; Hybrid; USD 16,000 - 26,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus

Meal Vouchers

Health care benefits and discounts

Continuous Training

Relocation package

Job summary

Finnish Customer Service Agent - Remote/On-site in Greece is a role focused on delivering high-quality support to Finnish-speaking customers. You will handle chat, email, and calls, resolve issues, and maintain accurate records.

Join a fast-paced team with flexible working hours, relocation support for candidates relocating from abroad, and ongoing training to grow within the company.

Qualifications

• Finnish language proficiency at C1–C2.
• English proficiency at B2–C1.
• Strong communication and listening skills.
• Experience in customer service is preferred.

Responsibilities

• Manage incoming chat, mail or phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build relations of trust through open and interactive communication.
• Provide accurate, valid, and complete information by using the methods/tools.
• Keep records of customer interaction, process customer accounts and file documents.
• Follow communication procedures, guidelines, and policies.

Skills

Finnish

English

Phone handling

Active listening

Communication

Presentation

Customer orientation

Multitasking

Tools

MS Office

Job description

Finnish Customer Service Agent - Remote/On-site in Greece is a role focused on delivering high-quality support to Finnish-speaking customers. You will handle chat, email, and calls, resolve issues, and maintain accurate records.

Join a fast-paced team with flexible working hours, relocation support for candidates relocating from abroad, and ongoing training to grow within the company.