Finnish Automotive Customer Care Specialist

Employers from Greece; United States; Remote; USD 47,000 - 58,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Job summary

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Finnish Speaking Automotive Customer Advisor. This role is ideal for individuals who are passionate about the automotive industry and dedicated to providing outstanding customer service to Finnish-speaking clients.

You will handle live chat, email and phone support, explain product features, gather feedback, and collaborate with teams to resolve issues while staying up to date with industry trends.

Qualifications

• Fluency in Finnish and English, both written and spoken.
• Experience in customer service, preferably automotive.
• Strong interest in automotive products and familiarity with industry terminology.
• Excellent communication and interpersonal skills, with a strong focus on customer care and satisfaction.
• Proficiency in customer service applications and Microsoft Office tools.
• Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
• Willingness to work flexible hours, including evenings and weekends as required.

Responsibilities

• Provide exceptional support to Finnish-speaking customers through live chat, email, and telephone communications.
• Address customer inquiries related to automotive products, services, and technical support with professionalism and accuracy.
• Guide customers through the features and benefits of automotive products to enhance their overall experience.
• Collect customer feedback and insights to contribute to the improvement of service and product offerings.
• Collaborate with internal teams to ensure swift resolution of customer issues and queries.
• Stay updated on the latest automotive trends and product developments to provide accurate information.
• Maintain thorough and organized records of customer interactions in the CRM system for effective tracking.

Skills

Finnish

English

Customer service experience

Automotive knowledge

CRM software

Microsoft Office

Tools

CRM software

Microsoft Office

Job description

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Finnish Speaking Automotive Customer Advisor. This role is ideal for individuals who are passionate about the automotive industry and dedicated to providing outstanding customer service to Finnish-speaking clients.

You will handle live chat, email and phone support, explain product features, gather feedback, and collaborate with teams to resolve issues while staying up to date with industry trends.