Fingerprint Technician — Admin & Field Support (MD)

Cisive Inc.; Kentucky; On-site; USD 25,000 - 26,000; Full time

Job summary

Cisive Inc. is seeking a Fingerprint Technician in Annapolis, MD, to capture fingerprints for incoming applicants and provide strong administrative support. You will assist applicants by email/phone/in person, schedule appointments, and process payments while ensuring accuracy and confidentiality.

The role requires a high school diploma, ability to multitask, and strong Microsoft Office skills. Training for fingerprinting will be provided, with opportunities to travel to various offices as

Qualifications

• High School Diploma or GED required.
• Must pass a thorough background check including fingerprinting.
• Must pass a Maryland-certified fingerprint technician course.
• Proficiency in Microsoft Office required.
• Able to multitask efficiently and effectively.
• Bilingual in Spanish is a plus but not required.
• Notary is a plus but not required.
• Strong attention to detail and highly organized.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment.
• High level of customer service; regular interaction with customers.

Responsibilities

• Assist applicants via email, phone, and in person.
• Schedule appointments for fingerprinting and related services.
• Process payments and manage daily transactions.
• QC applicant paperwork and maintain records.
• Fingerprint applicants (training provided; no prior knowledge required).
• Travel to AACPS/PGCPS offices and off-site locations for fingerprinting services.
• Complete daily administrative tasks in Microsoft Office to close fingerprint tasks
• Assist other areas of the office with administrative functions.
• Record improvement through cross-training responsibilities.

Skills

Communication skills

Detail oriented

Multitasking

Customer service

Bilingual - Spanish (plus)

Notary (plus)

Education

High School Diploma or GED

Certified fingerprint technician course

Tools

Microsoft Office

Job description

Cisive Inc. is seeking a Fingerprint Technician in Annapolis, MD, to capture fingerprints for incoming applicants and provide strong administrative support. You will assist applicants by email/phone/in person, schedule appointments, and process payments while ensuring accuracy and confidentiality.

The role requires a high school diploma, ability to multitask, and strong Microsoft Office skills. Training for fingerprinting will be provided, with opportunities to travel to various offices as