Fine Jewelry Showroom Growth Director

The Watches of Switzerland Group; Greenwich (CT); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Competitive earnings

Medical, dental, life & disability

Comprehensive ongoing training

Career growth potential

Staff purchase discounts

Job summary

The Watches of Switzerland Group is seeking a Jewelry Business Manager for the Greenwich showroom to lead the Fine Jewelry category, drive sales, and foster client development. The role partners with showroom leadership, buying teams, and luxury brands to optimize inventory, merchandising, and profitability while delivering an exceptional client experience.

This client-facing leadership position requires a balance of commercial acumen, relationship management, and operational excellence, with

Qualifications

• 5+ years of luxury retail experience, preferably in fine jewelry or luxury goods.
• Proven track record of driving sales and client development.
• Strong understanding of merchandising, inventory management, and category performance metrics.
• Exceptional relationship-building and communication skills.
• Experience working with buying teams, luxury brands, and high-net-worth clientele.
• Analytical mindset with the ability to translate insights into actionable business strategies.
• Passion for luxury jewelry and delivering exceptional client experiences.

Responsibilities

• Drive sales performance and client development for the Fine Jewelry category.
• Own inventory productivity, merchandising standards, and brand partnerships.
• Collaborate with showroom leadership, buying teams, and brands to identify opportunities.
• Elevate client experience and achieve sales and profitability objectives.
• Balance commercial acumen with relationship management and operational excellence.

Skills

luxury retail experience

sales & client development

merchandising & inventory management

relationship-building & communication

working with luxury brands & high-net-

analytical mindset

luxury jewelry passion & client care

Job description

The Watches of Switzerland Group is seeking a Jewelry Business Manager for the Greenwich showroom to lead the Fine Jewelry category, drive sales, and foster client development. The role partners with showroom leadership, buying teams, and luxury brands to optimize inventory, merchandising, and profitability while delivering an exceptional client experience.

This client-facing leadership position requires a balance of commercial acumen, relationship management, and operational excellence, with