Fine Jewelry Sales Pro — Commission & Benefits

Macy's, Inc.; Atlanta (GA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401(k) match

Paid time off

Paid holidays

Job summary

Macy’s, Inc. is seeking a detail-oriented Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex.

You will educate customers on precious metals, gemstones, and luxury brands, building lasting relationships through consultative selling and our clientele program. You’ll promote loyalty benefits, assist with inventory and fulfillment, and support events while maintaining impeccable presentation and security of merchandise.

Qualifications

• 1–2 years of related retail jewelry experience.
• Strong customer service and communication skills.
• Ability to build client relationships and leverage loyalty programs.
• Comfort with selling high-value items and using POS tools.

Responsibilities

• Provide outstanding customer service in the Fine Jewelry and Watch Complex and educate customers on products and services.
• Promote loyalty and warranty programs and assist with inventory and fulfillment activities.
• Support special events and maintain security, accuracy, and presentation of merchandise.
• Collaborate with team to achieve sales goals and uphold operational excellence.

Skills

Customer service

Sales skills

Communication

Clienteling

Tools

POS system

Job description

Macy’s, Inc. is seeking a detail-oriented Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex.

You will educate customers on precious metals, gemstones, and luxury brands, building lasting relationships through consultative selling and our clientele program. You’ll promote loyalty benefits, assist with inventory and fulfillment, and support events while maintaining impeccable presentation and security of merchandise.