Fine Jewelry Sales Consultant — Clienteling

Kroger Co.; Meridian (ID); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Healthcare benefits

Dental coverage

Vision coverage

Employee discounts

Tuition reimbursement

Job summary

Fred Meyer Jewelers in Meridian, ID is seeking sales professionals who are welcoming and customer-focused to deliver a fine jewelry experience. You will engage customers, promote events, and build lasting relationships through personalized service.

The role involves achieving personal sales targets, handling POS transactions, recommending quality jewelry, and collaborating with teammates to reach store goals.

Qualifications

• Provide excellent customer service and product knowledge.
• Assist customers with jewelry selection and settings.
• Operate POS and process payments.
• Attend monthly meetings and follow policies and procedures.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Achieve personal targets that drive sales (e.g., credit applications and protection plan attachment rates)
• Promote Diamond Parties and special events with every customer
• Work with teammates towards store goals, creating a positive working atmosphere, and supporting each other to combine individual strengths to enhance team performance
• Foster life-long emotional connections with customers by clienteling
• Provide product knowledge, features and benefits to all customers when presenting merchandise
• Advise customers on quality, cuts, and/or value of jewelry and assist in selecting mountings and/or settings for gems
• Attend required monthly meetings
• Operate point of sale (POS) and take payment or obtain credit authorization
• Inspect and clean customers' jewelry
• Provide estimates for jewelry and watch repairs
• Perform watch battery replacements and watch band adjustments
• Follow receiving and processing procedures
• Display merchandise and promotional materials in accordance with corporate merchandising plans
• Perform business opening and closing procedures as outlined in Policy and Procedures Guide
• Perform basic housekeeping, such as vacuuming carpet, cleaning display surfaces, cleaning merchandise, and washing windows
• Maintain safety and security of location by following all Loss Prevention and Security policy and procedures
• Participate in the inventory process
• Complete case counts
• Maintain flexibility to work any shift, including weekends, holidays and overtime
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

Retail sales

Jewelry knowledge

Team player

Education

High school diploma

GED

Job description

Fred Meyer Jewelers in Meridian, ID is seeking sales professionals who are welcoming and customer-focused to deliver a fine jewelry experience. You will engage customers, promote events, and build lasting relationships through personalized service.

The role involves achieving personal sales targets, handling POS transactions, recommending quality jewelry, and collaborating with teammates to reach store goals.