Fine Jewelry Operating Assistant - South Coast Plaza

Brobston Group; Costa Mesa (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Brobston Group is seeking a dedicated Fine Jewelry Operating Assistant in Costa Mesa, CA, to manage front- and back-of-house operations, ensuring secure stock handling and timely fulfillment. You will partner with store colleagues to maintain inventory controls and deliver a superior customer experience.

Key responsibilities include packing and shipping orders, receiving and organizing stock, and training colleagues on product features and security standards.

Qualifications

• High school diploma or equivalent is required.
• One to two years of related experience.
• Strong communication, interpersonal, and customer service skills.
• Attention to detail, basic math skills, and ability to use multiple technology devices.
• Ability to work independently and collaboratively in a fast-paced environment and maintain a flexible schedule.

Responsibilities

• Pack and ship fulfillment orders and client sends, and process repairs and special orders.
• Receive, store, merchandise, and organize stock; coordinate transfers, returns, and markdowns.
• Maintain shortage controls, security standards, key logs, signage, and inventory counts.
• Communicate new product arrivals and educate colleagues on product features and security standards.
• Complete daily diamond testing and order operational supplies.

Skills

Communication

Interpersonal skills

Customer service

Attention to detail

Tech proficiency

Education

High school diploma or equivalent

Job description

Summary

The Fine Jewelry Operating Assistant manages front- and back-of-house operations to support service, secure stock handling, and timely fulfillment. The role partners with store colleagues to maintain inventory controls and deliver a strong customer experience.

Responsibilities

• Pack and ship fulfillment orders and client sends, and process repairs and special orders.
• Receive, store, merchandise, and organize stock; coordinate transfers, returns, and markdowns.
• Maintain shortage controls, security standards, key logs, signage, and inventory counts.
• Communicate new product arrivals and educate colleagues on product features and security standards.
• Complete daily diamond testing and order operational supplies.

Requirements

• High school diploma or equivalent.
• One to two years of related experience.
• Strong communication, interpersonal, and customer service skills.
• Attention to detail, basic math skills, and ability to use multiple technology devices.
• Ability to work independently and collaboratively in a fast-paced environment and maintain a flexible schedule.