Fine Jewelry Sales Associate - Part Time

Belk; Blue Ridge (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Belk Fine Jewelry is seeking an enthusiastic Fine Jewelry Associate to drive sales and deliver exceptional customer experiences. You will build genuine client relationships and provide expert guidance in selecting fine jewelry, while thriving in a commission environment.

This hourly role emphasizes strong product knowledge, outstanding service, and a proactive approach to achieving store objectives, promotions, and community engagement.

Qualifications

• Commitment to delivering exceptional customer service.
• Ability to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Demonstrate ownership and accountability in achieving store objectives and driving key metrics.
• Build memorable store experiences through relationships with teammates, vendors, customers, and the community.
• Deliver personalized product advice and recommendations to meet client needs and preferences.
• Execute promotions, events, trunk shows, and customer outreach to drive sales.
• Utilize selling tools and devices to provide customers with omnichannel access to inventory and product details.
• Suggest fine jewelry service plans, provide repair estimates, and assist with shipments and minor maintenance.
• Leverage training and vendor resources to build product knowledge and apply best practices in selling.
• Maintain visual merchandising, signing, and caseline standards in line with vendor and company directives.

Skills

Customer service focus

Ownership mindset

Self-directed

Excellent communication

Tech-savvy

Job description

The Fine Jewelry Associate drives sales and delivers a positive customer experience by providing excellent service through building client relationships and offering expert guidance in selection of fine jewelry merchandise. This role has a genuine enthusiasm for the fashion and jewelry industry, competitive drive, and confidence to excel in a commission environment. This is an hourly position.

What You Will Do

• Demonstrate a high level of ownership, accountability, and initiative in achieving store objectives and driving the accomplishment of personal and store key metrics.
• Create memorable store experiences through building genuine team, vendor, customer, and community relationships.
• Build customer loyalty by delivering excellent service, utilizing clienteling tools, and offering tailored product advice and recommendations to meet client needs and preferences.
• Execute successful promotions, special events, trunk shows, and customer outreach to maximize performance and drive sales.
• Utilize selling tools and digital devices to provide customers with a seamless omnichannel experience by confidently speaking to available inventory, assortment, and product details.
• Enhance customer experience by suggesting fine jewelry service plans and offering additional services. Provide repair estimates, complete proper documentation, receive and prepare shipments, and provide minor repair assistance and cleaning services.
• Leverage training tools, use vendor resources, and embrace feedback to continuously build product knowledge, suggestive selling behaviors, and expertise in the latest industry tips, accessory trends, and fine jewelry product offerings. Encourage repeat client interactions as a knowledgeable and trusted resource.
• Merchandise and replenish products timely. Maintain visual merchandising, signing, and fine jewelry caseline standards, aligning presentations with vendor and company directives.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support fulfillment and asset protection initiatives in designated areas by accurately and efficiently executing omni and operations processes, maintaining product protection standards, and following security protocols and safety guidelines.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Communicate with excellence.
• Comfortable with technology, including smartphones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

The job posting highlights the most relevant /essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.