Fine Jewelry Counter Lead — Clienteling & Events

Belk, Inc.; Lumberton (NC); Vor Ort; USD 25.000 - 39.000; Vollzeit

Zusammenfassung

Belk, Inc. is seeking a Fine Jewelry Counter Manager who builds personalized client relationships and leads a team to achieve store objectives. This hourly role emphasizes selling techniques, customer experience, and the execution of promotions, trunk shows, and outreach initiatives.

You will develop product knowledge, mentor associates, and ensure seamless omnichannel service while maintaining visual standards and a strong store culture in a fast-paced environment.

Qualifikationen

• 1+ years of retail experience.
• Strong customer service skills and professionalism.
• Ability to work nights, weekends, and holidays.
• Comfort with technology and devices.
• Willingness to lead and mentor teammates.
• Ability to lift up to 40 lbs.

Aufgaben

• Demonstrate ownership and accountability to achieve store objectives.
• Build genuine relationships with customers, vendors, and the community.
• Lead team to deliver excellent service, drive sales, and execute promotions and events.
• Expand product knowledge and use suggestive selling to engage customers.
• Support onboarding and ongoing learning for associates.
• Ensure staff are informed about inventory and provide omnichannel service.
• Enhance customer experience with service plans and repair workflows.
• Assist merchandising, signing, replenishment, and visual standards daily.
• Coordinate schedules with store leaders to align with traffic and events.
• Maintain inventory accuracy and follow security protocols.

Kenntnisse

Retail experience

Customer service

Leadership

Communication

Tech-savvy

Team collaboration

Jobbeschreibung

Belk, Inc. is seeking a Fine Jewelry Counter Manager who builds personalized client relationships and leads a team to achieve store objectives. This hourly role emphasizes selling techniques, customer experience, and the execution of promotions, trunk shows, and outreach initiatives.

You will develop product knowledge, mentor associates, and ensure seamless omnichannel service while maintaining visual standards and a strong store culture in a fast-paced environment.