Fine Jewelry Counter Lead: Client Experience & Sales

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Fine Jewelry Counter Manager to drive personal and team results by building personalized client relationships and promoting a passion for jewelry and fashion.

This hourly role emphasizes engaging selling, promotions, trunk shows, and outreach to deliver exceptional customer experiences across channels. You will lead a team to meet store objectives, manage inventory processes, and champion outstanding service while partnering with store leaders on

Qualifications

• Experience in retail management or supervisory role.
• Strong customer service orientation and ability to drive sales.
• Willing to work nights, weekends, and holidays.
• Comfortable with technology and clienteling tools.

Responsibilities

• Drive store sales and achieve goals through engaging selling behaviors.
• Lead team in delivering excellent customer service and executing promotions, events, and trunk shows.
• Build and maintain personal and team product knowledge for effective selling.
• Foster a positive store culture and recognize associate achievements.
• Coordinate with vendors and store leadership on schedules, events, and merchandising.
• Ensure accurate omni-channel processes and inventory practices.

Skills

Retail leadership

Customer service excellence

Team coaching

Flexible schedule

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Fine Jewelry Counter Manager to drive personal and team results by building personalized client relationships and promoting a passion for jewelry and fashion.

This hourly role emphasizes engaging selling, promotions, trunk shows, and outreach to deliver exceptional customer experiences across channels. You will lead a team to meet store objectives, manage inventory processes, and champion outstanding service while partnering with store leaders on