Fine Dining Server & Guest Experience Specialist

Heathrow Women's Inc; Florida; On-site; USD 21,000 - 34,000; Full time

Job summary

Heathrow Women's Inc. is seeking a friendly and professional server to provide attentive dining room service in a club setting. You will greet members and guests, suggest daily specials and wine pairings, and ensure accurate billing and a memorable experience.

Maintain a neat appearance and follow club policies while supporting banquet events and staff teamwork. Requirements include strong customer service, reliable attendance, and knowledge of menu items.

Qualifications

• Customer service focus and friendly, service-oriented demeanor
• Maintain regular attendance as required by Club scheduling
• Professional appearance, grooming, and proper uniform
• Knowledge of club standards, policies, and regulations for safe operations
• Ability to upsell and explain daily specials and menu items

Responsibilities

• Greet members and guests warmly and provide attentive service
• Set up station and perform side work as assigned
• Know menu, daily specials, desserts, and wine options to answer questions
• Record orders accurately and ensure correct billing details
• Coordinate with bar and kitchen for timely order transmission
• Expedite orders to ensure presentable, timely service
• Check back with guests to ensure satisfaction and replenish as needed
• Present desserts and beverages and invite return visits
• Attend staff meetings and adhere to alcohol-service laws and club policies
• Keep dining areas clean and re-set tables after use

Job description

Heathrow Women's Inc. is seeking a friendly and professional server to provide attentive dining room service in a club setting. You will greet members and guests, suggest daily specials and wine pairings, and ensure accurate billing and a memorable experience.

Maintain a neat appearance and follow club policies while supporting banquet events and staff teamwork. Requirements include strong customer service, reliable attendance, and knowledge of menu items.