Fine Dining Server

Lilly's Table Online Meal Planning Service; Cleveland (OH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Paid training

Job summary

Lilly's Table Online Meal Planning Service is seeking a dedicated server to join our fast-paced fine dining team. The role focuses on guest satisfaction through attentive service, accurate order taking, and teamwork with kitchen and front-of-house staff.

The ideal candidate has 2+ years in fine dining or nightlife settings, excels in customer service, and can upsell menu items while maintaining high standards of presentation and sanitation.

Qualifications

• 2+ years experience in fine dining or nightclub settings.
• Strong customer service skills and ability to build rapport with guests.
• Excellent time management to handle multiple tasks efficiently.

Responsibilities

• Present menus, provide recommendations, and answer questions about food and beverage options.
• Take accurate orders using POS systems.
• Ensure timely delivery of food and drinks to tables while maintaining high presentation standards.
• Upsell menu items to enhance guest experience and increase sales.
• Monitor guest satisfaction and address concerns promptly.
• Process payments accurately using cash handling procedures.
• Maintain cleanliness and organization of the dining area, including bussing tables and sanitation.
• Collaborate with kitchen staff to ensure smooth service flow during busy periods.
• Adhere to food safety guidelines and proper food handling procedures.

Skills

Fine dining experience

Customer service

Time management

OpenTable familiarity

Basic math

Sanitation knowledge

Team player

Guest relations

Job description

We are seeking a dedicated and enthusiastic server to join our dynamic team in a fast-paced fine dining environment.

The ideal candidate must have 2+ years fine dining experience, have a passion for providing exceptional customer service and a strong understanding of food and beverage offerings. As a Server, you will be responsible for ensuring that guests have an enjoyable dining experience through attentive service, effective communication, and a keen eye for detail.

Responsibilities

• Present menus, provide recommendations, and answer any questions regarding food and beverage options.
• Take accurate orders using POS systems.
• Ensure timely delivery of food and drinks to tables while maintaining high standards of presentation.
• Upsell menu items to enhance the guest experience and increase sales.
• Monitor guest satisfaction throughout their meal, addressing any concerns promptly.
• Process payments accurately using cash handling procedures.
• Maintain cleanliness and organization of the dining area, including bussing tables and ensuring sanitation standards are met.
• Collaborate with kitchen staff to ensure smooth service flow during busy periods.
• Adhere to food safety guidelines and proper food handling procedures at all times.

Requirements

Skills

• Previous experience in the food service industry in fine dining or nightclub settings.
• Strong customer service skills with the ability to build rapport with guests.
• Excellent time management skills to handle multiple tasks efficiently.
• Familiarity with OpenTable for reservations management is a plus.
• Basic math skills for accurate order taking and payment processing.
• Knowledge of culinary practices, food preparation techniques, and sanitation standards.
• Experience as a host/host is advantageous for understanding guest relations.
• Ability to work collaboratively in a team-oriented environment while maintaining individual accountability. Join us in creating memorable dining experiences for our guests while developing your skills in the vibrant hospitality industry!

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person