Fine Dining Server Assistant & Guest Experience

The Townsend Hotel; Birmingham (MI); In loco; USD 23.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Success Coach every Thursday

50% off restaurant bill for up to six

401(k)

Discounted bus passes

Free meals during shift

PTO program

Descrizione del lavoro

The Townsend Hotel in Birmingham, MI is seeking a courteous server assistant to support dining room operations. You will help guests, support servers, and maintain a clean, well-set dining environment.

Requirements include a high school diploma and English communication skills; prior experience is preferred. The role offers full-time hours, on-site work, and perks such as staff meals and 401(k) benefits.

Competenze

• High school diploma or equivalent required.
• Ability to communicate with guests in English.
• Previous experience in a similar role preferred.

Mansioni

• Awareness of guest needs and assist teammates as part of service.
• Remove used dishes and keep tables clean between seatings.
• Assist servers with delivering food to tables.
• Set up and replace table covers with clean linen, silver and glassware.
• Maintain housekeeping in dining area and polish silverware/glassware.
• Deliver dirty linen to storage and ensure timely setup/breakdown.
• Prepare presentation and timing of food/beverages, notify management of issues.
• Inspect floors, remove dirty trays, and organize room amenities for delivery.
• Keep stock of silverware, glasses, napkins and related items.
• Handle check/cash and relay messages between staff and chef to meet guest expectations.
• Alert manager if breaks occur or staff leave station for extended periods.
• Adhere to food safety and handling guidelines.

Conoscenze

Guest service

English communication

Team collaboration

Formazione

High school diploma

Descrizione del lavoro

The Townsend Hotel in Birmingham, MI is seeking a courteous server assistant to support dining room operations. You will help guests, support servers, and maintain a clean, well-set dining environment.

Requirements include a high school diploma and English communication skills; prior experience is preferred. The role offers full-time hours, on-site work, and perks such as staff meals and 401(k) benefits.