PM Server Assistant

The Townsend Hotel; Birmingham (MI); Presencial; USD 23.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Success Coach every Thursday

50% off restaurant bill for up to six

401(k)

Discounted bus passes

Free meals during shift

PTO program

Descripción de la vacante

The Townsend Hotel in Birmingham, MI is seeking a courteous server assistant to support dining room operations. You will help guests, support servers, and maintain a clean, well-set dining environment.

Requirements include a high school diploma and English communication skills; prior experience is preferred. The role offers full-time hours, on-site work, and perks such as staff meals and 401(k) benefits.

Formación

• High school diploma or equivalent required.
• Ability to communicate with guests in English.
• Previous experience in a similar role preferred.

Responsabilidades

• Awareness of guest needs and assist teammates as part of service.
• Remove used dishes and keep tables clean between seatings.
• Assist servers with delivering food to tables.
• Set up and replace table covers with clean linen, silver and glassware.
• Maintain housekeeping in dining area and polish silverware/glassware.
• Deliver dirty linen to storage and ensure timely setup/breakdown.
• Prepare presentation and timing of food/beverages, notify management of issues.
• Inspect floors, remove dirty trays, and organize room amenities for delivery.
• Keep stock of silverware, glasses, napkins and related items.
• Handle check/cash and relay messages between staff and chef to meet guest expectations.
• Alert manager if breaks occur or staff leave station for extended periods.
• Adhere to food safety and handling guidelines.

Conocimientos

Guest service

English communication

Team collaboration

Educación

High school diploma

Descripción del empleo

• Location 100 Townsend Street,Birmingham, MI, 48009,United States
• Base Pay $20.00 / Hour
• Employee Type Regular Full Time

Contact information

• Name Bailee Gierman
• Phone [phone]
• Email [e-mail]

Description

RESPONSIBILITES:

Awareness of the guest’s needs and provide assistance to team members as integral part of service

Remove all unused and dirty dishes once finished by the guest in order to maintain a clean table

Assists servers with delivering food to table

Set up and replace covers on tables between seating with clean linen, silver and glassware

Maintains proper housekeeping maintenance of dining area

Polishes silverware and glassware for dining room as trained

Deliver dirty linen to basement storage area

Ensures proper setup breakdown as well as within the scheduled time frame by wait staff

Prepare proper presentation and timing of food and beverages

Notifies management of all problems, complaints, and compliments

Inspect floors to remove all dirty trays and other items from hallways

Organize required amenities to rooms based on amenities sheet from concierge for delivery

Maintain and organize all silverware and glasses, salt and peppers, napkins folded, coffee cups and other various items to ensure proper stock levels

Check and cash handling responsibility

Relay all messages from servers, managers, and host throughout service to the chef on duty to insure all guest expectations are met

Alert manager on duty to taking of breaks or leaving their station for any extended period of time

Adherence to food safety and food handling guidelines

BENEFITS

Success Coach every Thursday

Fifty percent off your restaurant bill for up to six guests

401 (k)

Discounted Bus Passes

Free meals during the shift

PTO Program

& so much more!

QUALIFICATIONS:

High school graduate or equivalent required

Previous experience in a similar role preferred

Requires the ability to communicate with guests in English

WORKING CONDITIONS:

Requires full mobility for entire duration of shift

Must be able to safely grasp, lift, carry or otherwise move goods weighing up to 30lb

The Townsend Hotel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All employment is decided on the basis of qualifications, merit, and business need. This policy applies to all terms and conditions of employment.