Fine-Dining Restaurant Manager — Lead a High-Volume Team

MAXS DOWNTOWN LLC; Clay Arsenal (CT); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Shift Meal & Monthly Dining Allowance

Employer Paid Disability

Flexible Scheduling

401(k) with matching

Health, Dental, Vision Insurance

Paid Time Off & Paid Sick Time

Referral Program

Career Development

Job summary

Max Downtown, Hartford, CT, is Max Hospitality’s flagship restaurant renowned for its elevated steakhouse experience, extensive wine list, and refined service. This full-time, salaried Restaurant Manager role features a 50-hour work week across five days on and two off, with a comprehensive benefits package and opportunities for growth within the growing Max Hospitality Group.

The ideal candidate is composed, guest-focused, and detail-oriented, with a proven track record in high-volume dining,

Qualifications

• Minimum 2 years of management experience in a high-volume, fine dining or upscale-casual restaurant environment is REQUIRED.
• Strong background in guest service, staff development, and operational excellence.
• Familiarity with Toast POS and OpenTable preferred.
• Experience managing wine and cocktail service, with a knowledge of fine wines and spirits is highly desirable.

Responsibilities

• Ensure smooth daily operations and uphold company standards.
• Maintain food and beverage safety protocols and quality standards.
• Interact with guests in a friendly, efficient, and professional manner.
• Address guest concerns and resolve issues promptly with grace and professionalism.
• Manage daily cash handling, deposits, and opening/closing procedures.
• Lead weekly manager meetings and daily pre-meal meetings.
• Oversee third-party delivery systems and ensure accurate to-go orders.
• Collaborate with the GM/Managing Partner on staffing, scheduling, and performance management.
• Interview, hire, train, coach, and discipline staff as needed.
• Track sales, monitor costs, and contribute to driving overall business success.

Skills

Leadership

Guest service

Staff development

Operational excellence

Communication

Detail-oriented

Team motivation

Tools

Toast POS

OpenTable

Job description

Max Downtown, Hartford, CT, is Max Hospitality’s flagship restaurant renowned for its elevated steakhouse experience, extensive wine list, and refined service. This full-time, salaried Restaurant Manager role features a 50-hour work week across five days on and two off, with a comprehensive benefits package and opportunities for growth within the growing Max Hospitality Group.

The ideal candidate is composed, guest-focused, and detail-oriented, with a proven track record in high-volume dining,