Fine-Dining Restaurant Manager | Growth & Guest Experience

Max Hospitality; Hartford (CT); On-site; USD 65,000 - 68,000; Full time

Benefits offered by this job

Competitive Pay

Shift Meal & Monthly Dining Allowance

Employer Paid Disability

Flexible Scheduling

Opportunities for Growth and Advanced

401(k) with matching up to 4%

Health, Dental, and Vision Insurance

Paid Time Off

Paid Sick Time

Referral Program

Life Insurance

Career Development

Job summary

Max Downtown, located in downtown Hartford, CT, is seeking an experienced Restaurant Manager to join our leadership team. This full-time, salaried role features a 50-hour work week with five days on and two days off in a refined, high-volume dining environment.

You will uphold Max Hospitality standards, oversee daily operations, guest service, and staff development. Collaboration with the GM on scheduling and performance is essential; ServSafe and TIPS certification within 90 days is preferred.

Qualifications

• Minimum 2 years of management experience in a high-volume, fine dining or upscale-casual restaurant.
• Strong background in guest service, staff development, and operational excellence.
• Experience with Toast POS and OpenTable preferred; knowledge of wine and spirits desirable.

Responsibilities

• Ensure smooth daily operations and uphold company standards.
• Maintain food and beverage safety protocols and quality standards.
• Interact with guests in a friendly, efficient, and professional manner.
• Address guest concerns and resolve issues promptly with grace and professionalism.
• Manage daily cash handling, deposits, and opening/closing procedures.
• Lead weekly manager meetings and daily pre-meal meetings.
• Oversee third-party delivery systems and ensure accurate to-go orders.
• Collaborate with the GM/Managing Partner on staffing, scheduling, and performance management.
• Interview, hire, train, coach, and discipline staff as needed.
• Track sales, monitor costs, and contribute to driving overall business success.
• Build strong team morale and contribute to a positive work environment.
• Develop knowledge of the menu, allergens, repeat guests, and VIPs.
• Become ServSafe and TIPS certified within 90 days of hire.

Skills

Guest service

Staff development

Operational excellence

Leadership

Communication

Tools

Toast POS

OpenTable

Job description

Max Downtown, located in downtown Hartford, CT, is seeking an experienced Restaurant Manager to join our leadership team. This full-time, salaried role features a 50-hour work week with five days on and two days off in a refined, high-volume dining environment.

You will uphold Max Hospitality standards, oversee daily operations, guest service, and staff development. Collaboration with the GM on scheduling and performance is essential; ServSafe and TIPS certification within 90 days is preferred.