Fine-Dining Host: Create Premier Guest Experiences

Hyatt Hotels Corporation; Oceanside (CA); Híbrido; USD 25.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary hotel room nights

Discounted hotel room rates for staff

Bereavement and jury duty pay

Vacation, sick, and new child leave

Medical, dental and vision Insurance

401K with employer match

Employee Stock Purchase Plan

Complimentary employee meals

Descripción de la vacante

Hyatt Oceanside Valle is seeking a Greeter/Host for Valle (Fine Dining) in Oceanside, CA. The role requires hospitality experience, strong communication, multitasking, and tech-savviness to create a premier guest experience.

Expect to manage reservations, seat guests, assist with menus, and support the bar while maintaining a spotless host stand. The position offers a full-time (hourly) role with a $20.50/hour base pay and comprehensive Hyatt benefits.

Formación

• 3 years of experience as a Host.
• Desire to satisfy the needs of others in a fast-paced environment.
• Experience with POS systems is a plus.
• Strong willingness to help others and provide exceptional guest services.
• Outstanding customer service skills and a friendly demeanor.
• Refined verbal communication skills.
• Ability to stand for long periods.
• Ability to deal with difficult customer questions.
• Must be available Tuesday – Saturday (from noon and on).

Responsabilidades

• Greet guests with a warm welcome and seat them accordingly.
• Manage reservations and waitlists efficiently.
• Provide guests with menus and inform them of specials.
• Assist in maintaining cleanliness in the dining area.
• Answer phone calls and take reservations.
• Collaborate with servers to ensure excellent guest service.
• Ensure that the host stand is clean and organized, and all necessary materials are available.
• Confirm that iPads are charged and ready for use.
• Ensure restaurant menus are clean and in good condition. Notify the GM in advance if new menus need to be printed.
• Assist the bar with drink service and table cleaning.
• Take reservations for up to 20 covers.
• Know the Rules and Policy regarding moving tables inside the Restaurant.
• Understand and enforce policies and rules related to children.
• Confirm that hostesses check reservations for the following day and verify new reservations for the day. Notify relevant staff if the reservation is for a celebrity influencer or VIP.
• Ensure guest cards are completed the night before with accurate guest information.
• Organize seating preferences based on guest requests and adjust flow of service accordingly.
• Supervise guest comments and preferences in the guestbook for future visits, and record how many times they have dined with us.

Conocimientos

Excellent communication

Multitasking

Tech savvy

Guest service

Herramientas

POS systems

Descripción del empleo

Hyatt Oceanside Valle is seeking a Greeter/Host for Valle (Fine Dining) in Oceanside, CA. The role requires hospitality experience, strong communication, multitasking, and tech-savviness to create a premier guest experience.

Expect to manage reservations, seat guests, assist with menus, and support the bar while maintaining a spotless host stand. The position offers a full-time (hourly) role with a $20.50/hour base pay and comprehensive Hyatt benefits.