Outlets Expeditor

Marcus Corporation; Lake Geneva (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Free meal on shift

Free parking

Discounted gym membership

Room discounts

Movie theater coupons

Paid time off

Insurance after 30 days

401k with employer match

Job summary

Marcus Hotels & Resorts is seeking an Outlets Expeditor for the Grand Geneva Resort & Spa in Lake Geneva, WI. You will ensure timely plating, presentation, and service coordination between front and back of house to deliver an exceptional dining experience.

The role requires reading the menu, multi-tasking, and maintaining an organized work area. Benefits include meals, parking, and lodging discounts, with growth potential within Marcus properties and competitive benefits.

Qualifications

• High school or equivalent required.
• One year or more of service assistance experience in a fine dining outlet.
• Able to read, write, and speak in English.
• Excellent communication skills and familiarity with the hospitality industry.
• Ability to establish and maintain an effective relationship with all department management, staff, personnel, and general public.
• Ability to work a flexible schedule including days, nights, weekends, and holidays.

Responsibilities

• Thoroughly understand the menu, wine list, ingredients, preparation, and expected service.
• Deliver all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, and dessert presentation)
• Maintain a neat, clean, organized, safe work environment
• Transport and polish clean wares, utensils, and accessories to area needed
• Must be proficient in multi-tasking and bridging the service between the Front of House and Back of House
• Must comply with opening and closing duties as well as running side work necessities
• Communicate directly and consistently with the culinary and management team
• Listen to and resolve customer complaints regarding service, product, and personnel
• Must effectively process service responsibilities from service staff, such as from servers and bartenders
• Has the ability to verbally describe and present the hotel’s food offerings in a professional manner
• Perform other duties as assigned

Skills

Communication skills

English proficiency

Hospitality knowledge

Education

High school diploma or equivalent

Job description

Job Description - Outlets Expeditor (260001TU)

Job Description

Outlets Expeditor - ( 260001TU )

Description

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As an Expeditor at the Grand Geneva Resort & Spa, you will deliver efficient and exceptional plated menu items while maintaining a sense of urgency in the execution of the expo line and fast-efficient clearing of tabletops throughout the restaurant.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

Thoroughly understand the menu, wine list, ingredients, preparation, and expected service.

Deliver all required Service Accents to the guest (e.g., SSA presentation, bread presentation, horseradish/cheese grating, and dessert presentation)

Maintain a neat, clean, organized, safe work environment

Transport and polish clean wares, utensils, and accessories to area needed

Must be proficient in multi-tasking and bridging the service between the Front of House and Back of House

Must comply with opening and closing duties as well as running side work necessities

Communicate directly and consistently with the culinary and management team

Listen to and resolve customer complaints regarding service, product, and personnel

Must effectively process service responsibilities from service staff, such as from servers and bartenders

Has the ability to verbally describe and present the hotel’s food offerings in a professional manner

Perform other duties as assigned

What do you bring to the role?

High school or equivalent required

One year or more of service assistance experience in a fine dining outlet

Able to read, write, and speak in English

Excellent communication skills and familiarity with the hospitality industry

Ability to establish and maintain an effective relationship with all department management, staff, personnel, and general public

Ability to work a flexible schedule including days, nights, weekends , and holidays

What’s in it for you?

A free, well-balanced meal every shift

Discounted gym membership

Room discounts at Marcus Hotels & Resorts

Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

Free parking

“Two for one” movie theater coupons at Marcus Theatres

Ability to grow your career and transfer from one property to another

Early wage access

Paid time off

Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.