Resort Ops Supervisor: F&B & Guest Experience

Marcus Hotels & Resorts; Town of Lyons (WI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free meal per shift

Discounted gym membership

Room discounts at Marcus Hotels &R

Discounts at Marcus properties’ dining

Free parking

Theatre coupons

Career growth within Marcus

Early wage access

Paid time off

Healthcare benefits after 30 days

Job summary

Marcus Hotels & Resorts is seeking a Food & Beverage Resort Ops Supervisor for the Grand Geneva Resort & Spa in Lake Geneva, WI. You will provide managerial support, training, and leadership for restaurant and rooms operations, ensuring guest satisfaction and compliance with liquor regulations.

Join a premier AAA Four Diamond resort and help elevate service standards while working a flexible schedule with competitive pay of $18.00/hour.

Qualifications

• Experience in hospitality operations management.
• Strong customer service orientation and leadership skills.
• Knowledge of POS and property management systems.

Responsibilities

• Oversee restaurant operations including promotions, service, and inventories.
• Lead FOH staff on standards, wine service, and customer service.
• Maintain cash controls and ensure compliance with liquor regulations.

Skills

Front of house leadership

Customer service

Cash handling

Bartender's certificate

Education

Bartender's certificate

Tools

Opera PMS

Micros POS

Job description

Marcus Hotels & Resorts is seeking a Food & Beverage Resort Ops Supervisor for the Grand Geneva Resort & Spa in Lake Geneva, WI. You will provide managerial support, training, and leadership for restaurant and rooms operations, ensuring guest satisfaction and compliance with liquor regulations.

Join a premier AAA Four Diamond resort and help elevate service standards while working a flexible schedule with competitive pay of $18.00/hour.