Financing Solutions Specialist — Growth & Impact

Jobtome; Mooresville (AL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, affordable financing for life’s expenses. You will thrive in a competitive, performance-driven environment with opportunities for development and advancement.

In this on-site role, you’ll multitask across channels, educate customers on loan terms and optional insurance, and contribute to branch goals. A high school diploma is required; sales or customer service experience is preferred, and Spanish

Qualifications

• High School Diploma or GED.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, affordable financing for life’s expenses. You will thrive in a competitive, performance-driven environment with opportunities for development and advancement.

In this on-site role, you’ll multitask across channels, educate customers on loan terms and optional insurance, and contribute to branch goals. A high school diploma is required; sales or customer service experience is preferred, and Spanish