Financing Solutions Specialist

Jobtome; Pueblo (CO); Vor Ort; USD 25.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Zusammenfassung

OneMain is seeking a Loan Sales Specialist for its Pueblo, CO location. In this role, you will listen to customer needs and provide access to financing options while guiding them through the loan lifecycle across phone, email, chat and in-house systems.

You will educate customers on loan terms, insurance options and related products, with a focus on empathy, accuracy and timely service. A base salary is offered with performance-based incentives; the schedule is Mon-Fri with occasional Saturdays,

Qualifikationen

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish (preferred).

Aufgaben

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Kenntnisse

Sales skills

Customer service

Bilingual Spanish

Ausbildung

High School Diploma or GED

Jobbeschreibung

OneMain is seeking a Loan Sales Specialist for its Pueblo, CO location. In this role, you will listen to customer needs and provide access to financing options while guiding them through the loan lifecycle across phone, email, chat and in-house systems.

You will educate customers on loan terms, insurance options and related products, with a focus on empathy, accuracy and timely service. A base salary is offered with performance-based incentives; the schedule is Mon-Fri with occasional Saturdays,