Loan Solutions Specialist — Customer-Focused Financing

Jobtome; Manitou Springs (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Manitou Springs, CO. You will listen to customers, tailor financing solutions, and guide them through the loan process in a fast, friendly, on-site environment.

The role emphasizes meeting branch goals, a customer-first approach, and compliance with laws. Base pay is $18.00-$20.00 per hour, with additional incentive programs based on performance.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish highly preferred.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations and help achieve individual and branch goals.
• Develop and maintain customer connections through the loan process with tailored solutions.
• Manage loan life cycle, including collections activities, while complying with laws and regulations.
• Engage with customers via phone, email, chat and in-house systems.
• Demonstrate drive and goal-oriented attitude to achieve results.
• Educate customers on optional insurance products and loan terms.

Skills

Spanish bilingual

Sales experience

Customer service experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Manitou Springs, CO. You will listen to customers, tailor financing solutions, and guide them through the loan process in a fast, friendly, on-site environment.

The role emphasizes meeting branch goals, a customer-first approach, and compliance with laws. Base pay is $18.00-$20.00 per hour, with additional incentive programs based on performance.