Financing Solutions Specialist

Jobtome; Matthews (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health & welfare benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off & holidays

Job summary

OneMain is seeking a Loan Sales Specialist to listen to customer needs and offer accessible financing options. The role emphasizes speed, empathy, and achieving branch goals in a competitive environment.

Responsibilities include managing the loan process (including collections), engaging customers across channels, and educating them on loan terms and optional insurance. On-site schedule aligns with standard business hours, with occasional extended hours, including Saturdays.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations with empathy and results toward goals.
• Develop new connections and nurture existing ones through the loan process.
• Manage loan life cycle, including collections, with regulatory compliance.
• Engage customers and departments via phone, email, chat, and in-house systems.
• Educate customers on loan options and insurance products.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to listen to customer needs and offer accessible financing options. The role emphasizes speed, empathy, and achieving branch goals in a competitive environment.

Responsibilities include managing the loan process (including collections), engaging customers across channels, and educating them on loan terms and optional insurance. On-site schedule aligns with standard business hours, with occasional extended hours, including Saturdays.