Financial Wellness Teller

Northwest Bank; Criders Corners (PA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwest Bank is seeking a Teller to join our retail team in Cranberry. You will help customers with transactions, educate them on products, and identify referral opportunities to support financial wellness.

The role requires strong cash handling, effective communication, and a collaborative attitude. Responsibilities include balancing the drawer, participating in meetings, and adhering to security and regulatory procedures while delivering an exceptional customer experience in person, over the

Qualifications

• Ability to provide excellent customer service and resolve questions promptly.
• Experience handling cash accurately and balancing drawers.
• Familiarity with banking products, services, and digital offerings.
• Ability to work with a team and communicate clearly.

Responsibilities

• Achieve referral opportunities and contribute to office sales goals.
• Assist customers with questions, problems, and product features.
• Greet customers and own issue resolution in person or remotely.
• Balance teller drawer daily and participate in office meetings and vault checks.
• Follow security, compliance, and dual-control procedures.

Skills

Customer service

Cash handling

Banking knowledge

Team player

Communication

Education

High School Diploma

Tools

Teller System

Job description

Northwest Bank is seeking a Teller to join our retail team in Cranberry. You will help customers with transactions, educate them on products, and identify referral opportunities to support financial wellness.

The role requires strong cash handling, effective communication, and a collaborative attitude. Responsibilities include balancing the drawer, participating in meetings, and adhering to security and regulatory procedures while delivering an exceptional customer experience in person, over the