Financial Solutions Teller

First Commonwealth Bank; Hummelstown (Dauphin County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly incentives

Job summary

First Commonwealth Bank is seeking a Teller who will protect customer privacy, process daily transactions, and support relationship-building with individuals and businesses. You will engage customers through conversations, outbound calls, and referrals to promote banking solutions while maintaining security and accuracy in daily operations.

You will be focused on delivering exceptional service, learning our sales framework, and pursuing incentives through successful interactions with customers

Qualifications

• High school diploma or equivalent.
• Two (2) or more years of relevant experience in a client-centric sales environment with a proven track record of exceeding goals, delivering high level of client service and adhering to operational expectations.
• Excellent communications skills, passionate about helping others, motivated to learn, solutions-based sales skills, professionalism, resourcefulness, exceptional relationship-building skills, ability to excel in a complex and dynamic environment.
• Technologically savvy (i.e., Microsoft Office, Internet, mobile technology, bank systems).
• A valid driver's license and ability/willingness to travel regionally.

Responsibilities

• Protect the privacy and security of our customers by following proper cash handling and dual control guidelines and maintaining cash limits.
• Engage in conversations to assess customer needs and grow relationships through proactive outbound calls and referrals.
• Educate customers about bank products and promotions and partner with the team to uncover additional needs.
• Maintain high standards of conduct and account integrity while driving growth and meeting sales/service incentives.

Skills

Client-centric sales

Excellent communications

Relationship-building

Solutions-based selling

Active listening

Team collaboration

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Bank systems

Job description

First Commonwealth Bank is seeking a Teller who will protect customer privacy, process daily transactions, and support relationship-building with individuals and businesses. You will engage customers through conversations, outbound calls, and referrals to promote banking solutions while maintaining security and accuracy in daily operations.

You will be focused on delivering exceptional service, learning our sales framework, and pursuing incentives through successful interactions with customers