Financial Solution Delivery Consultant

Netsmart; Overland Park (KS); On-site; USD 70,000 - 110,000; Full time

Job summary

Netsmart is seeking an experienced Client Consultant in Overland Park, Kansas to guide customers through solution design and adoption of Netsmart NX upgrades. The role emphasizes strong client relationships, on‑site collaboration, and clear communication of project status.

Travel up to 20% and a focus on successful software implementations across healthcare IT.

Qualifications

• Bachelor's degree or equivalent relevant experience.

Responsibilities

• Guide clients through solution design, configuration, testing, training, and adoption.
• Translate technical concepts and project updates into clear guidance for client stakeholders.
• Build strong client relationships through meetings, workshops, and ongoing support.
• Configure and validate financial and revenue‑cycle workflows, including billing, claims, payments, and financial data.
• Support Netsmart NX upgrades that modernize legacy EHR platforms, including myAvatar, myEvolv, and myUnity.
• Assess current‑state workflows, translate requirements into solution designs, and guide clients through upgrade readiness and adoption.
• Troubleshoot configuration, integration, and data issues while clearly communicating risks and resolution status.
• Test system configurations and financial outputs to confirm accuracy and go‑live readiness.
• Lead end‑user training and promote successful solution adoption.
• Document outcomes, maintain implementation guidance, and recommend process improvements.
• Share knowledge and collaborate across teams to strengthen delivery and prevent escalations.

Skills

Client consulting

Implementation

SQL basics

CRM: Salesforce

Revenue cycle

Netsmart EHR

AI awareness

Education

Bachelor's degree

Job description

About Netsmart

At Netsmart, improving care delivery isn't just our aspiration; it's our passion! For more than 50 years, we've been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with clients across the care spectrum to anticipate challenges, identify obstacles, and recognize new opportunities as healthcare evolves. We continuously strive to advance our technologies and offerings beyond the EHR by embracing new trends that empower healthcare professionals to provide the best possible care.

What You’ll Do

Client Consulting & Implementation: Guide clients through solution design, configuration, testing, training, and adoption.

Translate technical concepts and project updates into clear guidance for client stakeholders.

Build strong client relationships through meetings, workshops, and ongoing support.

Financial Solutions & NX Upgrades: Configure and validate financial and revenue‑cycle workflows, including billing, claims, payments, and financial data.

Support Netsmart NX upgrades that modernize legacy EHR platforms, including myAvatar, myEvolv, and myUnity, with web‑based, customizable user experiences.

Assess current‑state workflows, translate requirements into solution designs, and guide clients through upgrade readiness and adoption.

Troubleshoot configuration, integration, and data issues while clearly communicating risks and resolution status.

Testing, Training & Improvement: Test system configurations and financial outputs to confirm accuracy and go‑live readiness.

Lead end‑user training and promote successful solution adoption.

Document outcomes, maintain implementation guidance, and recommend process improvements.

Share knowledge and collaborate across teams to strengthen delivery and prevent escalations.

Required Qualifications

• Possess a bachelor's degree or equivalent relevant experience.
• Bring at least one year of experience in healthcare IT, systems implementation, technology consulting, or a similar client‑facing role.
• Demonstrate strong written and verbal communication skills.
• Apply proven problem‑solving and decision‑making abilities.
• Work effectively in fast‑paced, sometimes ambiguous environments.
• Adapt quickly and demonstrate a willingness to learn new technologies.

Technical Skills

• Configure, test, and troubleshoot systems.
• Use SQL for basic queries, data review, and troubleshooting.
• Apply a working understanding of databases and data structures.

Preferred Skills

• Experience with Salesforce or similar CRM platforms.
• Knowledge of accounting principles or Revenue Cycle Management.
• Experience with Netsmart EHR solutions, NX environments, or Netsmart client industries.
• General understanding of AI and automation in solution delivery.

Work Environment & Expectations

Work onsite in Overland Park, Kansas, with up to 20% travel. Support clients across multiple time zones, including occasional extended or non‑traditional hours. Work comfortably in a collaborative, client‑facing consulting environment.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug‑free workplace in accordance with applicable federal law.

In accordance with policy, all post‑offer candidates are required to successfully complete a pre‑employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third‑party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States.

Netsmart does not provide work visa sponsorship for this position.

Netsmart’s Job Applicant Privacy Notice may be found here.

Have you ever been to a doctor’s office and submitted your information electronically? Had a telehealth video visit with a therapist? Or scheduled a follow‑up visit with your provider through a mobile app? These are just a few examples of how you may have used healthcare technology software in your life as a consumer. Many people view the operating system of healthcare as the electronic health record, but at Netsmart we have a comprehensive platform of solutions and services we offer for our clients. At Netsmart, we provide our post‑acute and human services clients with advanced technology to better serve the individuals and patients in their care. Our Netsmart team is vision driven, cause connected and passionate about opportunity. A combination of inspiration through our client work paired with the ability to innovate and explore fuels the success of our associates and company as a whole.

Netsmart is focused on providing a candidate experience that mirrors our associate experience.

The CandE Winners – Talent Board We are proud to be named one of Ingram’s Best Companies to Work For.

If you require accessibility assistance or accommodation for a disability when navigating our website or completing the application process, please contact 1-800-842-1973, option 4 or [e-mail] for assistance.

US Applicants: Learn more about your EEO rights under the law (en Español).

Netsmart’s Affiant Action Plan is available for review by contacting [e-mail].

Netsmart participates in E‑Verify and adheres to the Fair Labor Standard Act.

Learn more about how Netsmart is changing the face of healthcare today. Visit www.ntst.com, follow us on our CareThreads Blog, Instagram, LinkedIn Headquarters and LinkedIn India, like us on Facebook or visit us on YouTube.