Solution Strategist

Netsmart; Overland Park (KS); On-site; USD 95,000 - 140,000; Full time

Job summary

Netsmart is seeking a Solution Strategist to translate clinical and operational needs into scalable product requirements and roadmaps. You will partner with Engineering to shape solution scope, manage integrations, and guide migrations across multiple platforms.

The role requires 3+ years in healthcare software consult­ing or IT, strong stakeholder-management, and travel up to 30%. You will liaise with clinical, technical, and business teams to deliver differentiated solutions across OTP, MAT,

Qualifications

• Bachelor's degree in healthcare administration, business, information systems, project management, or related field.
• At least three years of experience in healthcare software consulting, information technology, solution functionality, or equivalent work.
• At least two years of software-related project experience.
• Experience reading, applying, or writing requirements for software features and functions.
• Experience managing client communication and relationships.
• Ability to research, analyze, and prioritize functionality and requirements.
• Strong customer-facing, communication, collaboration, and stakeholder-management skills.
• Ability to travel up to 30%.

Responsibilities

• Conduct client, stakeholder, competitive, and market research to identify current and future solution needs.
• Translate complex clinical workflows into clear business requirements, user stories, acceptance criteria, and product priorities.
• Communicate solution strategy, plans, and roadmaps to clinical, technical, and business stakeholders.
• Partner with Engineering to manage solution scope, requirements, and prototypes in a timely and cost-effective manner.
• Collaborate across product teams to support integrations, data requirements, interfaces, and migrations from legacy care-record platforms.
• Facilitate client discovery and workflow discussions with clinical and technical audiences.
• Partner with Support, Sales, and Marketing on feature descriptions, demonstrations, solution training, release content, and go-to-market activities.
• Use market research, competitive analysis, utilization data, and user-engagement insights to promote innovation and differentiation.
• Monitor regulatory and industry changes that may create new product requirements or market opportunities.

Skills

Stakeholder management

Requirements gathering

Client communication

Analytical thinking

Cross-functional collaboration

Travel readiness

Education

Bachelor's degree in healthcare administration, business, information systems, project management, or related field

Tools

EHR systems

PDMP data interfaces

Job description

The Solution Strategist shapes and advances specialty practice solutions that support Opioid Treatment Programs (OTP), Medication Assisted Treatment (MAT), and related healthcare workflows. This role partners with clients and internal teams to translate complex clinical and operational needs into product requirements, roadmaps, and scalable solution capabilities. The position also supports integrations, care-record migrations, and collaboration across multiple products and platforms.

Responsibilities

• Conduct client, stakeholder, competitive, and market research to identify current and future solution needs.
• Translate complex clinical workflows into clear business requirements, user stories, acceptance criteria, and product priorities.
• Communicate solution strategy, plans, and roadmaps to clinical, technical, and business stakeholders.
• Partner with Engineering to manage solution scope, requirements, and prototypes in a timely and cost-effective manner.
• Collaborate across product teams to support integrations, data requirements, interfaces, and migrations from legacy care-record platforms.
• Facilitate client discovery and workflow discussions, including conversations with clinical and technical audiences.
• Partner with Support, Sales, and Marketing on feature descriptions, demonstrations, solution training, release content, and go-to-market activities.
• Use market research, competitive analysis, utilization data, and user-engagement insights to promote innovation and differentiation.
• Monitor regulatory and industry changes that may create new product requirements or market opportunities.

Qualifications

• Bachelor's degree in healthcare administration, business administration, information systems, project management, or a related field.
• At least three years of experience in healthcare software consulting, information technology, solution functionality, or equivalent work.
• At least two years of software-related project experience.
• Experience reading, applying, or writing requirements for software features and functions.
• Experience managing client communication and relationships.
• Ability to research, analyze, and prioritize functionality and requirements.
• Strong customer-facing, communication, collaboration, and stakeholder-management skills.
• Ability to travel up to 30%.
• Preferred Experience with care-record migrations, requirements gathering, healthcare data, and interfaces across multiple products or solutions.
• Experience with OTP or MAT clinical and operational workflows.
• Experience with EHR, pharmacy, medication dispensing, e-prescribing, prescription drug monitoring program (PDMP), laboratory, or healthcare interoperability solutions.
• SUCCESS PROFILE Results-driven and collaborative, with strong communication, analytical thinking, problem-solving, and stakeholder-management skills. Able to work effectively across clinical, technical, and business audiences while balancing customer needs, product priorities, and organizational goals.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart participates in E-Verify and adheres to the Fair Labor Standard Act. Learn more about how Netsmart is changing the face of healthcare today.

Have you ever been to a doctor’s office and submitted your information electronically? Had a telehealth video visit with a therapist? Or scheduled a follow-up visit with your provider through a mobile app? These are just a few examples of how you may have used healthcare technology software in your life as a consumer. Many people view the operating system of healthcare as the electronic health record, but at Netsmart we have a comprehensive platform of solutions and services we offer for our clients. At Netsmart, we provide our post-acute and human services clients with advanced technology to better serve the individuals and patients in their care. Our Netsmart team is vision driven, cause connected and passionate about opportunity. A combination of inspiration through our client work paired with the ability to innovate and explore fuels the success of our associates and company as a whole. Netsmart is focused on providing a candidate experience that mirrors our associate experience. The CandE Winners - Talent Board We are proud to be named one of Ingram’s Best Companies to Work For.

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US Applicants: Learn more about your EEO rights under the law (en Español). Netsmart’s Aff…