Financial Services Teller — Flexible Scheduling & Growth

Citizens Bank; Wolfeboro (NH); On-site; USD 28,929 - 34,440; Full time

Benefits offered by this job

Meaningful work and relationships

Community volunteering time off

Competitive benefits package

Job summary

Citizens Bank in New Hampshire seeks friendly associates to greet customers in lobbies and help them use our mobile app and ATMs for simple transactions. You will deliver personalized advice and connect customers with Bankers for next steps, while following all financial policies and cash handling procedures.

Strong listening and communication skills, plus a background in customer service, enable you to build long-term relationships and meet customers’ financial goals.

Qualifications

• High School degree or GED required.
• Minimum 6 months experience processing transactions (cash and/or digital payments).
• Minimum 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.

Responsibilities

• Greet customers in lobbies and demonstrate mobile app or ATMs for simple transactions.
• Provide personalized advice and solutions to help customers achieve financial goals.
• Educate customers on Citizens products and benefits and connect them to Bankers for next steps.
• Follow all financial policies and cash handling procedures.

Skills

Customer service

Communication

Active listening

Digital literacy

Questioning to identify needs

Education

High School diploma or GED

Tools

Mobile app usage

ATM interaction

Job description

Citizens Bank in New Hampshire seeks friendly associates to greet customers in lobbies and help them use our mobile app and ATMs for simple transactions. You will deliver personalized advice and connect customers with Bankers for next steps, while following all financial policies and cash handling procedures.

Strong listening and communication skills, plus a background in customer service, enable you to build long-term relationships and meet customers’ financial goals.