Financial Services Specialist - Member Solutions & Loans

Mountain America Credit Union; Springville (UT); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical and dental benefits

401K matching

Tuition assistance

Paid time off

Holidays

Job summary

Mountain America Credit Union is hiring a Financial Services Representative in Springville, UT. The role centers on delivering exceptional member service, processing loan and account transactions, and cross-selling MACU products and services to help members achieve their financial goals.

The position offers full-time hours, competitive hourly pay starting at $19.00, plus incentives, benefits including medical and dental coverage, 401K matching, tuition assistance, and paid time off.

Qualifications

• At least one year of retail banking or related sales and customer service experience.
• Ability to satisfy immediate and unexpected needs by recommending credit union products and services with knowledge and confidence.
• Ability to multi-task and maintain composure while handling all member activities and requests.

Responsibilities

• Provide exceptional member service by assessing needs and cross-selling MACU products and services.
• Handle loan servicing transactions and account servicing duties.
• Open new accounts and service existing accounts.
• Meet sales and service goals and follow up with members as needed.
• Perform Teller duties when required and assist with daily branch operations.

Skills

Customer service

Sales

Cross-selling

Communication

Mathematical calculations

Education

High school diploma or equivalent

Tools

Symitar

Microsoft Office

Typing 35 wpm

Job description

Mountain America Credit Union is hiring a Financial Services Representative in Springville, UT. The role centers on delivering exceptional member service, processing loan and account transactions, and cross-selling MACU products and services to help members achieve their financial goals.

The position offers full-time hours, competitive hourly pay starting at $19.00, plus incentives, benefits including medical and dental coverage, 401K matching, tuition assistance, and paid time off.