Member-First Financial Services & Loan Specialist

Mountain America Credit Union; Hurricane (UT); Hybrid; USD 38,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

Medical and dental benefits

Paid time off

Matching 401K

Tuition assistance

Professional development

And more

Job summary

Mountain America Credit Union is seeking a Financial Services Representative (Loan Officer) in Hurricane, UT. You will handle loan servicing, cross-sell products, and assist members with their financial needs.

The role includes loan origination, reviewing applications, and ensuring compliance with regulations while delivering exceptional member service. The position offers full-time hours, a starting pay of $19.00 per hour, with potential increases based on experience, plus incentives.

Qualifications

• At least 1 year of retail banking or related sales and customer service experience.
• Ability to multi-task and maintain composure during member interactions.
• Ability to prepare loan documents and cross-sell financial services.
• Ability to perform mathematical calculations and communicate clearly.

Responsibilities

• Provide loan servicing transactions and cross-sell products to members.
• Originate loans by reviewing applications and credit reports.
• Interact with members to explain products and help achieve financial goals.
• Keep accurate records and comply with applicable regulations.

Skills

Retail banking

Customer service

Sales

Mathematical calculations

Effective communication

Education

High school diploma or equivalent

NMLS Certification

MSR Certification

SAFE Act Mortgage Loan Originator registration

Tools

Symitar

Microsoft Office

Job description

Mountain America Credit Union is seeking a Financial Services Representative (Loan Officer) in Hurricane, UT. You will handle loan servicing, cross-sell products, and assist members with their financial needs.

The role includes loan origination, reviewing applications, and ensuring compliance with regulations while delivering exceptional member service. The position offers full-time hours, a starting pay of $19.00 per hour, with potential increases based on experience, plus incentives.