Member Experience Specialist

Mountain America Credit Union; Springville (UT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Medical and dental benefits

Paid time off

401K matching

Tuition assistance

Professional development

Job summary

Mountain America Credit Union is seeking a customer-focused team member in Springville, UT. You will deliver exceptional service, assist members with account transactions, and promote MACU products. The role includes branch tasks and a commitment to accuracy and compliance.

Competitive pay starting at $17.50 per hour with incentives, benefits, and growth opportunities. This position requires a valid driver's license and a willingness to travel within branch duties.

Qualifications

• Six months or more of customer service experience.
• High school diploma or equivalent is required.
• Valid driver’s license required.

Responsibilities

• Provide exceptional member service by assessing needs and guiding transactions.
• Cross-sell MACU products and services based on member needs.
• Maintain accurate cash drawer and process branch transactions with accuracy.
• Open/close branch procedures and assist in security responsibilities.

Skills

Customer service

Sales

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Excel

Outlook

Job description

Mountain America Credit Union is seeking a customer-focused team member in Springville, UT. You will deliver exceptional service, assist members with account transactions, and promote MACU products. The role includes branch tasks and a commitment to accuracy and compliance.

Competitive pay starting at $17.50 per hour with incentives, benefits, and growth opportunities. This position requires a valid driver's license and a willingness to travel within branch duties.