FINANCIAL SERVICES REPRESENTATIVE

Michigan First Credit Union; Rochester (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

Join a forward-thinking credit union as a Financial Services Representative, where your passion for helping others will shine. In this role, you'll provide outstanding service to members, delivering personalized financial solutions that meet their unique needs. This innovative firm values teamwork and a positive attitude, ensuring that every member leaves satisfied and worry-free. With a commitment to professional growth and community support, you'll be part of a culture that celebrates success and encourages personal development. If you're ready to make a difference in people's lives, this is the perfect opportunity for you.

Benefits

Low-cost medical, dental, and vision benefits

401(k) with 100% match up to 5%

Tuition reimbursement

Complimentary concierge service

Free fitness center access

Wellness initiatives

Loan discounts

Opportunities for pay increases

Onsite subsidized cafe

Onsite bowling center

Qualifications

• 3+ years in customer service or financial sales preferred.
• Outgoing and personable candidates who love talking to people.

Responsibilities

• Deliver stellar service to credit union members and potential new members.
• Provide unique and personalized financial solutions for members.

Skills

Customer Service

Financial Sales

Communication

Problem Solving

Education

High School Diploma

Associate's Degree in Business

Job description

Location : Address : 65 S. Livernois Rd.

Location : City : Rochester Hills

Location : Postal Code :

48307

Responsibilities : Location

This branch is a Retail In-Store branch. These branches are located in Walmart, Meijer, and Kroger stores.

Branch Hours

Monday - Friday : 10 : 00 a.m. - 7 : 00 p.m

Saturday : 10 : 00 a.m. - 3 : 00 p.m.

Sunday : Closed.

We are currently seeking a Financial Services Representative to join us. The person in this position will report to the Branch Manager.

Job Description

Can you start a conversation with anyone? Do you enjoy helping people find the right solution with a smile? If so, weve got the perfect position for you at one of our retail in-store locations.

As a Retail In-Store Financial Service Representative at Michigan First Credit Union, youll be challenged to deliver five-star service while building relationships with our members. Were a family here, so outstanding teamwork is a must. Our number one goal is to provide our members and potential new members with personalized solutions to their financial situations so they can walk out feeling happy, satisfied, and worry-free.

What Youll Do :

• Deliver stellar service to credit union members and potential new members. No slackers here!
• Serve as a face for our brand. Happy, confident, positive thats who we are.
• Provide solutions. We want the critical thinkers, the expert interviewers, the stellar listeners. Youll need to be able to provide unique and personalized financial solutions for our members and potential new members. This means helping them with their loan decisions, showing them how to save money, and figuring what accounts work best for them.
• Introduce potential new members to all the amazing perks of being a Michigan First Credit Union member.
• Follow through. If you can deliver on promises and make sure all details are covered, youll LOVE it here at Michigan First!

Qualifications :

What Were Looking For :

• Outgoing, personable candidates. You must truly love talking to people to work here.
• Professional experience, preferably 3+ years. Have you worked in financial sales or retail? Great! Have you worked in a relationship banker or personal banker role? Even better!
• Customer service, preferably 3+ years. Were a peoples credit union, and our members deserve the best possible experience.
• Youll have to be able to learn our products and services thoroughly and quickly. Thats what were here for, after all! Youll need a high school diploma / GED, preferably an Associates in business or a related field.
• A flexible schedule. Our in-store locations are open later and on Saturdays to better serve our members.
• We need team players! You must be able to assist at any of our in-store locations to meet business needs.

Who We Are :

Michigan First Credit Union was founded more than 90 years ago by educators and now delivers world-class service to more than 165,000+ members at our branches throughout Michigan, and were growing! We offer financial solutions for every life stage and seek to positively transform our members lives through personalized service that meets their unique needs.

Simply put, Michigan First Credit Unions sole mission is to provide the highest quality member experience. Working here, youll get to participate in a strong culture centered around service, professionalism, and growth.

Michigan First highlights :

• 500 team members
• 30 locations spanning the Lansing area, Grand Rapids and Metro Detroit.
• Industry leader in community support and charitable giving through the Michigan First Foundation
• Member Services Call Center operates 24 / 7 / 365
• Over $1.5 Billion in assets

Awards Michigan First Credit Union has been the proud recipient of :

• 2023 Best & Brightest in the Nation
• 2023 Best & Brightest in Metro Detroit
• 2023 Best Credit Unions to Work For
• 2023 Best Places to Work in Southeast Michigan
• 2023 Channel 4 - Vote for the Best - Mortgage Lenders (1st Place)
• 2023 Channel 4 - Vote for the Best - Credit Unions (3rd Place)
• 2023 Detroit Free Press Top Workplaces
• 2023 Michigan Veterans Affairs Agency - Certified Veteran Friendly Employer - Bronze Level
• 2021 Credit Union of the Year by NAFCU (National Association of Federally-Insured Credit Unions)

Benefits and perks of joining our award-winning team include :

• Very competitive pay
• Low-cost medical, dental, and vision benefit options. Employer-paid life and disability insurance
• 401(k) - 100% match up to 5% deferral
• Tuition reimbursement for both Undergraduate and Graduate degree program
• Access to a complimentary concierge service that assists with nearly any item on your to-do list
• Free, state-of-the-art fitness center at our Lathrup Village headquarters with exercise equipment, showers and locker rooms
• Wellness initiatives and events throughout the year to help team members stay healthy
• Loan discounts for certain secured and unsecured loans and mortgages
• Opportunities for pay increases, incentives and profit-sharing, based on performance
• Onsite subsidized top notch Cafe 26 for team members' use
• Onsite bowling center

Michigan First Credit Union is an Equal Opportunity Employer.

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Financial Representative • Rochester, MI, United States