Financial Services Rep I: Member Care & Sales

Freedomfcu; Havre de Grace (MD); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Paid time off

Medical, Dental, and Vision coverage

401k Retirement Plan with employer match options

Tuition Reimbursement options

Job summary

Freedomfcu is seeking a Financial Services Representative I in Havre de Grace, Maryland. This role involves delivering exceptional member service by identifying financial needs and providing suitable products, addressing inquiries, and performing sales tasks.

The ideal candidate will have a minimum of 1-year experience in customer service and sales, with a focus on cross-selling credit union products. Benefits include competitive pay, medical coverage, and paid time off.

Qualifications

• Minimum 1-year previous experience in customer services, cash handling, and sales.
• Proven experience in sales and member service with a track record of achieving targets.
• Ability to work flexible hours, including weekends, as needed.

Responsibilities

• Deliver exceptional member service by identifying financial needs and providing suitable products.
• Address member inquiries and resolve issues promptly.
• Identify opportunities to cross-sell and up-sell credit union products.

Skills

Customer Service Orientation

Sales Skills

Communication Skills

Attention to Detail

Problem-Solving Abilities

Technical Proficiency

Time Management

Team Collaboration

Education

High School Diploma or equivalent

Associate or bachelor’s degree in finance, business, or a related field preferred

Job description

Freedomfcu is seeking a Financial Services Representative I in Havre de Grace, Maryland. This role involves delivering exceptional member service by identifying financial needs and providing suitable products, addressing inquiries, and performing sales tasks.

The ideal candidate will have a minimum of 1-year experience in customer service and sales, with a focus on cross-selling credit union products. Benefits include competitive pay, medical coverage, and paid time off.