Financial Services Rep: Customer Care & New Accounts

First National Bank of Waterloo; Columbia (IL); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Tuition reimbursement

Parental Leave

Bereavement Leave

Personal Time

Job summary

First National Bank of Waterloo is seeking a Financial Services Representative (FSR) in Columbia, IL. This full-time clerical role involves delivering exceptional customer service, handling financial products, and supporting new and existing accounts.

The position requires a high school diploma or equivalent, Teller and New Account experience is preferred, and excellent communication and customer skills are essential. Benefits are included for full-time staff.

Qualifications

• High School diploma or equivalent required.
• Teller and New Account experience preferred.
• Excellent communication and customer skills.

Responsibilities

• Deliver excellent customer service to Bank customers.
• Communicate appropriate Bank products and services to customers.
• Resolve customer problems through direct personal action.
• Perform basic service transactions (stop payments, address changes, etc.).
• Accurately conduct all credit and debit transactions.
• Verify cash drawer, balance and prepare daily work.
• Receive and disburse money following defined policies and procedures.
• Open New Accounts, to include CDs, HSAs and IRAs; cross-train as Teller.
• Other duties as assigned.

Skills

Customer service

Communication

Education

High School diploma or equivalent

Teller and New Account experience preferred

Job description

First National Bank of Waterloo is seeking a Financial Services Representative (FSR) in Columbia, IL. This full-time clerical role involves delivering exceptional customer service, handling financial products, and supporting new and existing accounts.

The position requires a high school diploma or equivalent, Teller and New Account experience is preferred, and excellent communication and customer skills are essential. Benefits are included for full-time staff.