Banking Loan Relationship Manager

First National Bank of Waterloo; Columbia (IL); On-site; USD 57,000 - 88,000; Full time

Job summary

The First National Bank of Waterloo in Columbia, IL is seeking a Retail Relationship Manager. This full-time role provides sales and service to existing and prospective loan customers, focusing on mortgage options, loan requirements, and processing while maintaining strict confidentiality.

The position involves travel to meet clients and requires strong communication and customer service skills. The role reports to senior leadership and emphasizes professional relationship management and

Qualifications

• Bachelor's degree or equivalent education or experience.
• 3 to 5 years Bank Lending experience.
• Professional level of communication, sales and customer service skills.
• Ability to handle Public Relations and Community Activities.

Responsibilities

• Provides information to customers regarding Bank loan opportunities and policies.
• Advises customers of mortgage options and negotiates terms and conditions of loans.
• Makes sales calls to pursue and retain loan business.
• Solicits loan business through Brokers, builders, developers, and realtors.
• Interviews loan applicants to discuss loan requirements and repayment capacity.
• Completes loan contracts by explaining provisions and obtaining signatures.
• Ensures preparation and processing of forms and legal documents for loans.
• Participates in appraisals and loan closings as required.
• Maintains customer confidence and confidentiality of loan information.
• Complies with BSA/AML/OFAC internal controls and reporting.

Skills

Communication skills

Sales skills

Customer service

Public relations

Community activities

Education

Bachelor's degree or equivalent education or experience

Job description

The First National Bank of Waterloo in Columbia, IL is seeking a Retail Relationship Manager. This full-time role provides sales and service to existing and prospective loan customers, focusing on mortgage options, loan requirements, and processing while maintaining strict confidentiality.

The position involves travel to meet clients and requires strong communication and customer service skills. The role reports to senior leadership and emphasizes professional relationship management and