Member Services Specialist I – Banking & Accounts

First Financial Federal Credit Union of Maryland; Rosedale (MD); On-site; USD 27,552 - 35,817; Full time

Job summary

A financial services organization is seeking a Financial Services Representative (FSR) to provide exceptional member service and support branch operations. Candidates must possess a high school diploma and customer service experience is preferred. Responsibilities include processing member transactions, maintaining accurate records, and assisting with various branch functions. The role offers competitive pay, with FSR I starting at $20.00 per hour. Join a team dedicated to creating positive member experiences.

Qualifications

• Ability to exhibit patience and flexibility in dealing with others.
• Customer service experience preferred.
• Strong communication techniques for successful interactions.

Responsibilities

• Respond to members in a knowledgeable and professional manner.
• Assist with end-of-day balancing procedures.
• Provide routine support to other departments.

Skills

Detail and service oriented

Effective listener

Friendly and personable

Education

High school diploma or GED equivalent

Some College (preferred)

Job description

A financial services organization is seeking a Financial Services Representative (FSR) to provide exceptional member service and support branch operations. Candidates must possess a high school diploma and customer service experience is preferred. Responsibilities include processing member transactions, maintaining accurate records, and assisting with various branch functions. The role offers competitive pay, with FSR I starting at $20.00 per hour. Join a team dedicated to creating positive member experiences.