Customer-Focused Teller — Cash & Service Expert

First National Bank of Waterloo; Waterloo (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Employee stock purchase program

Job summary

First National Bank of Waterloo in Waterloo, IL is seeking a capable Teller to serve as the bank's primary contact with the public and handle routine transactions with accuracy and courtesy.

You will cash checks, accept deposits, and explain bank products at a high level to help increase assets. A high school diploma is required, with 6 months cash handling and customer service experience preferred.

Qualifications

• High school diploma or equivalent required.
• 6 months cash handling and customer service experience preferred.
• Excellent customer and communication skills.

Responsibilities

• Deliver excellent customer service to all Bank customers.
• Receive and disburse money to and from customers following defined policies and procedures.
• Accurately conduct all credit and debit transactions (including Visa payments, loan payments, and cash advances).
• Ensure accurate handling of checks presented via remote capture.
• Verify cash drawer, balance and prepare daily work.
• Learns and executes proper vault and ATM procedures.
• Reports any discrepancies to the Center Manager.
• Maintain Teller area that is secure and well organized.
• Become knowledgeable on all bank products and services at a high level to properly direct customers.
• Provide input to Center Management on ways to promote positive customer interactions.
• Other duties as assigned; may help out at other branches when needed.

Skills

Cash handling

Customer service

Education

High school diploma

Job description

First National Bank of Waterloo in Waterloo, IL is seeking a capable Teller to serve as the bank's primary contact with the public and handle routine transactions with accuracy and courtesy.

You will cash checks, accept deposits, and explain bank products at a high level to help increase assets. A high school diploma is required, with 6 months cash handling and customer service experience preferred.