Financial Services Pro — Customer-Centric Banker & Teller

QNB Bank; Upper Dublin Township (PA); On-site; USD 32,000 - 46,000; Full time

Job summary

QNB Bank is seeking a Financial Service Representative to deliver courteous, confidential, and efficient service while processing transactions through consultative selling. You will cross-sell deposit and loan products, refer customers to the right contacts, and maintain strong product knowledge to champion QNB service campaigns.

The role requires the ability to stand for extended periods, handle cash functions accurately, and work at multiple branch locations with hours that may include

Qualifications

• Interpersonal skills to represent the Bank positively to customers.
• Strong communication and CRM-style consultative selling abilities.
• Ability to build and maintain customer relationships with courtesy and confidentiality.
• Completion of high school or equivalent within required timeframe.

Responsibilities

• Models Q2 Service and Sales programs with energy to meet goals.
• Cross-sell deposits and loans and refer customers appropriately.
• Handle cashier functions accurately and balance cash Drawer/TCR daily.
• Maintain product knowledge and champion service and sales campaigns.
• Complete required compliance training and participate in community activities.
• Work at any branch location as needed and adhere to operating hours.

Skills

Interpersonal skills

Communication skills

Customer service

Consultative selling

Relationship building

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

QNB Bank is seeking a Financial Service Representative to deliver courteous, confidential, and efficient service while processing transactions through consultative selling. You will cross-sell deposit and loan products, refer customers to the right contacts, and maintain strong product knowledge to champion QNB service campaigns.

The role requires the ability to stand for extended periods, handle cash functions accurately, and work at multiple branch locations with hours that may include