Financial Services: Loans, Tax & Collections Pro

World Finance Corporation; Independence (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Paid holidays & vacation

Job summary

World Finance is seeking a Financial Services Representative in Independence, MO. This full-time, on-site role involves driving loan sales, handling collections, and tax services, with daily outreach and customer in-person meetings.

The position offers performance-based earnings and advancement opportunities within a growing organization. Eligibility includes a high school diploma, a valid driver's license, and the ability to manage a fast-paced workload while meeting sales and service goals.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation; thrive in a high-volume, phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.

Skills

Sales

Customer service

Collections

Account management

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

World Finance is seeking a Financial Services Representative in Independence, MO. This full-time, on-site role involves driving loan sales, handling collections, and tax services, with daily outreach and customer in-person meetings.

The position offers performance-based earnings and advancement opportunities within a growing organization. Eligibility includes a high school diploma, a valid driver's license, and the ability to manage a fast-paced workload while meeting sales and service goals.