Documentation Administrator I

Canon Financial Services, Inc.; Burlington (NJ); Hybrid; USD 25,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) Savings Plan

Discretionary profit sharing

Job summary

Canon Financial Services, Inc. (CFS) in Burlington, NJ, is seeking a Documentation Administrator for a hybrid role requiring in-office presence on Wednesdays and Thursdays with work-from-home flexibility on other days.

The role focuses on reviewing contracts, ensuring compliance with policy, and timely funding for dealers and vendors. Ideal candidates have 1–2 years of related experience, strong organizational and communication skills, and proficiency with key CFS systems (Nexus, Odessa, Unified

Qualifications

• High school diploma or vocational training is required.
• 1-2 years related work experience in a similar role or industry.
• Strong problem-solving and organizational skills.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.

Responsibilities

• Review, analyze, and process financial contracts and supporting documentation within established authority level.
• Evaluate transactions pursuant to operational guidelines, company policies and procedures.
• Maintain service levels, ensuring timely and efficient handling of all transactions.
• Develop expertise in CFS systems (Nexus, Odessa, Unified Desktop, Salesforce) to input key data for accurate customer invoicing.
• Develop and maintain effective working relationships with inside and outside sales teams.
• Think creatively to reach resolutions and communicate clearly with customers at all levels.
• Process account adjustments post-booking to modify existing contracts.

Skills

Attention to detail

Strong communication

Organization

Independent and team

Microsoft Office

Education

High school diploma or vocational training

Tools

Nexus

Odessa

Unified Desktop

Salesforce

Job description

Canon Financial Services, Inc. (CFS) located in Burlington, NJ, is a dynamic and forward-thinking organization committed to building meaningful partnerships and delivering innovative financial solutions. We take pride in driving exceptional customer experiences while upholding the highest standards of operational excellence, integrity, and inclusion.

This position offers a hybrid work schedule requiring you to be in the office Wednesdays and Thursdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in-office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs.

Your Impact

We are seeking a Documentation Administrator with a keen eye for detail in a fast-paced environment with a commitment to support our partners in their financing opportunities. Documentation Administrators audits transactions to uphold Canon Financial Services’ risk policies and procedures and confirms adherence to established pricing and program guidelines, while ensuring timely funding to our dealers and vendors.

Key Responsibilities Include

• Review, analyze, and process financial contracts and supporting documentation within established authority level.
• Ability to evaluate transactions pursuant to the Canon Financial Services operational guidelines, as well as company policies and procedures.
• Maintain exceptional service levels throughout the funding process, ensuring timely and efficient handling of all transactions.
• Develop expertise in CFS systems (Nexus, Odessa, Unified Desktop, Salesforce) to ensure precise input of all key data points of a transaction to commence accurate customer invoicing.
• Develop and maintain effective working relationships with inside and outside sales teams.
• Ability to think outside the box and be resourceful in reaching resolutions.
• Strong written and verbal skills. Ability to articulate problems, solutions and resolutions with all customers and all levels of the organization.
• Process account adjustments post-booking to modify existing contracts.

About You: The Skills & Expertise You Bring

• High school diploma or vocation training or equivalent required
• 1-2 years related work experience in a similar role or industry
• Strong problem-solving and organizational skills
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Proficiency in basic computer applications and relevant tools
• Demonstrated ability to manage multiple tasks and meet deadlines
• Commitment to maintaining accuracy and attention to detail

We are providing the anticipated rate for this role: $18.16 - $27.19 hourly

Company Overview

About our Company - Canon Financial Services, Inc. (CFS) is a wholly-owned subsidiary of Canon U.S.A., Inc. Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $30.3 billion in global revenue, its parent company, Canon Inc. (NYSE:CAJ), ranks third overall in U.S. patents granted in 2022† and is one of Fortune Magazine's World's Most Admired Companies in 2022. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To keep apprised of the latest news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact [e-mail].

† Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

Canon Financial Services offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/internet/portal/us/home/about/careers , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/internet/portal/us/home/about/careers

Workstyle Description

Hybrid - This position offers a hybrid work schedule requiring you to be in the office Tuesdays and Wednesdays and an option to work from home the remainder of the week (unless a specific business need arises requiring in‑office attendance on other days). Note that work schedules and office reporting requirements may change from time to time based on business needs. Beginning July 2026, our in office days will change to Wednesday and Thursday.