Financial Services Counselor

Saint Louis University; St. Louis (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

403B retirement plan with match

Tuition remission

Employee assistance program

Wellness program

Job summary

Saint Louis University is seeking a Financial Services Counselor to work in the Student Financial Services department. You will advise students and families on financial aid options, assess eligibility, and explain policies and procedures.

The role includes processing aid applications, conducting workshops, and coordinating with admission and other departments. The position requires a bachelor’s degree and 1+ year of related experience in financial aid or counseling.

Qualifications

• Bachelor’s degree required.
• One+ years of related work in a financial aid office with counseling/aid assessment experience.
• Knowledge of federal, state, university, and private aid programs.

Responsibilities

• Advises and counsels students, parents, agencies, and University staff on financial aid programs and policies.
• Processes applications and documents related to aid programs; assists in disbursement and reconciliation.
• Conducts workshops on the financial aid process and serves as liaison for related office functions.

Skills

Counseling

Interpersonal skills

Organizational skills

Writing/editing

Education

Bachelor's degree required

Tools

Microsoft Office

Job description

Who is Saint Louis University? Founded in 1818, Saint Louis University is one of the nation’s oldest and most prestigious Catholic universities. SLU, which also has a campus in Madrid, Spain, is recognized for world-class academics, life-changing research, compassionate health care, and a strong commitment to faith and service.Saint Louis University is committed to cultivating a welcoming academic and workplace community where all individuals are respected, supported, and empowered to succeed. We believe that a culture of belonging enriches learning, discovery, patient care, and service, and we value the broad range of experiences, perspectives, and talents that strengthen our mission.JOB SUMMARYThe Financial Services Counselor serves as student/parent counselor in the student financial services department, assesses aid eligibility for applicants, and explains financing options and policies and procedures.PRIMARY JOB RESPONSIBILITIESAdvises and counsels students, parents, agencies, and University staff on all aspects of financial aid programs (federal, state, university, private): policies, procedures, practices, office services, and document completion; processes applications/documents related to aid programs; processes emergency loansConducts workshops on the financial aid process; assists in aid eligibility assessment, funds disbursement, and aid reconciliation proceduresServes as liaison for office functions, programs, and services, internal and external to the University; attends high school nights and special events; manages incoming calls, e-mail messages, and follow-up procedures applicable to assigned student groupsReviews and updates award notifications; coordinates special condition applications; problem-solves for aid applicants; coordinates enrollment management and development financial aid and scholarship activities with admission counselorsPerforms other duties as assignedKNOWLEDGE, SKILLS, AND ABILITIESKnowledge of all aspects of scholarship/financial aid and billing programs, policies, procedures, and practicesKnowledge of federal, state, university, and private assistance programs and payment optionsInterpersonal/human relations/communication/listening skillsOrganizational/planning skillsWriting and editing skillsCounseling and financial aid eligibility assessment skillsAbility to adapt to work environment changes and relate to diverse populationsAbility to assess situations, prioritize needs and tasks, and to assist, counsel, and act accordinglyAbility to interpret verbal and written instructionsAbility to establish and maintain effective, team-oriented, working relationshipsAbility to operate a personal computer and various software programsMINIMUM QUALIFICATIONSBachelor’s degree requiredOne or more years of related work experience in a financial aid office, with experience in counseling and aid assessmentFull-Time Benefits: Saint Louis University offers excellent full-time benefits including vacation and sick leave, health/dental/vision/life insurance, 403B retirement savings plan and match, tuition remission, employee assistance program, and wellness program.FunctionStudent Financial ServicesScheduled Weekly Hours:40Saint Louis University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If accommodations are needed for completing the application and/or with the interviewing process, please email Human Resources at [e-mail].